Canadian ultra-low-cost carrier Flair Airlines launches new mobile app

Canadian ultra-low-cost carrier Flair Airlines has launched a new mobile application to improve the passenger experience.

The FlyFlair app enhances the process of booking and managing the travel experience.

“As non-essential travel begins to return this summer, Flair has been preparing to meet the needs of our customers who demand travel that is affordable, easy, and green,” said Sarah Riches, Vice President, Marketing and Customer Experience. “The mobile app is an important step for our passengers which simplifies many of the travel processes while removing physical touch points and reducing printed materials. As Flair grows to 50 aircraft in the coming years, the app provides the features our customers expect in making travel easy and affordable.”

The new app features graphics inspired by some of Canada’s best-loved landmarks. Customers can manage their own accounts within the app to allow for faster booking and boarding. Individual information is safely stored within the app and used for expedited booking, check-in, boarding, and in-flight experience. The app can also be used to make booking changes and updates to itineraries with the new Manage My Booking module.

Once onboard the aircraft, customers can access Flair’s new wireless in-flight entertainment system, developed by start-up LiFE in the Air and which utilises Astronics’ Edge Cabin Network platform.

Content on the platform includes short films from the National Film Board of Canada, behind-the-scenes videos, destination information and games.