Hawaiian Airlines CEO Expresses Frustration Over Pratt & Whitney Engine Recall Delays

Peter Ingram, the CEO of Hawaiian Airlines, has voiced his frustration and anger at Pratt & Whitney, the engine manufacturer that initiated a recall of thousands of engines from Airbus A320neo aircraft for inspection due to a defect. Ingram criticized Pratt & Whitney for prioritizing the delivery of new engines for new aircraft while leaving existing customers waiting for spare engines to replace grounded ones.

In an interview with CNBC, Ingram expressed his concern over the impact of these delays on airlines and their passengers. He emphasized the importance of showing respect to customers who have already purchased aircraft affected by the recall.

Hawaiian Airlines has been directly affected by the engine recall, with two Airbus A321neos out of service since November and December 2022. Despite working with Pratt & Whitney to obtain spare engines, the process has been slow and uncertain, causing disruptions to the airline’s operations and finances. Flight cancellations and the use of larger, less fuel-efficient aircraft on certain routes have contributed to higher operating costs.

Ingram noted that Hawaiian Airlines has not received compensation from Pratt & Whitney for the disruptions and losses caused by the engine recall. He expressed hope that Pratt & Whitney would resolve the issue promptly to restore customer and passenger confidence.

The engine recall, announced in August 2023, has posed significant challenges for airlines like Hawaiian Airlines, impacting their ability to provide reliable and uninterrupted service.

Sources: AirGuide Business airguide.info, msn.com, businessinsider.com, simpleflying.com