Hyatt Closes Andaz Riviera Maya, Rebrands as Alila Resort

Hyatt Hotels Corporation has announced the closure of the Andaz Riviera Maya Resort in the Mexican Caribbean, marking the end of one of its four planned hotel closures. The resort is scheduled to shut its doors on or around March 2, 2025, as part of Hyatt’s strategic plan to introduce 13 new destinations worldwide.

In a significant move, Hyatt plans to transform the Andaz Riviera Maya into the first-ever Alila resort in the Caribbean. The Alila brand, known for its emphasis on luxury, sustainability, and wellness, has been a part of Hyatt’s portfolio since its inception in Asia in 2018. This rebranding initiative aligns with Hyatt’s commitment to expanding its luxury offerings and enhancing guest experiences through innovative and sustainable practices.

Pete Sears, Hyatt’s Regional Group President, highlighted the vision behind the rebrand, stating, “We are introducing a new level of luxury, sustainability, and impactful wellbeing with the Alila brand.” The transformation will result in a more intimate resort, with approximately 40 percent of the rooms being suites. This shift aims to provide guests with a more personalized and upscale experience, catering to modern travelers seeking both comfort and exclusivity.

The Andaz Riviera Maya has been a staple in the Mexican Caribbean since its opening in 2016. Over the years, it has attracted a diverse clientele looking for a blend of relaxation and adventure in one of the world’s most picturesque locations. However, with the upcoming rebrand to Alila, travelers should anticipate a change not only in branding but also in the overall guest experience. Similar to the Alila property in California, the new Alila resort in the Caribbean is expected to feature premium pricing, with room rates reaching up to $3,000 per night, reflecting its enhanced luxury and exclusive amenities.

Hyatt’s decision to rebrand the Andaz Riviera Maya as Alila is part of a broader strategy to modernize its portfolio and meet the evolving demands of high-end travelers. The addition of the Alila brand will bolster Hyatt’s presence in the Caribbean, a region known for its vibrant tourism industry and high demand for luxury accommodations. By focusing on sustainability and wellness, Hyatt aims to attract guests who prioritize eco-friendly practices and holistic well-being during their travels.

The rebranding process will involve significant upgrades and redesigns to align the resort with Alila’s signature style. Guests can expect a range of new amenities, including state-of-the-art wellness facilities, eco-conscious dining options, and unique cultural experiences that highlight the rich heritage of the Mexican Caribbean. These enhancements are designed to create a seamless blend of luxury and sustainability, offering guests an unparalleled vacation experience.

While the closure of the Andaz Riviera Maya marks the end of an era, the transformation into Alila signifies Hyatt’s dedication to innovation and excellence in the hospitality industry. The rebranded Alila resort is set to become a premier destination for discerning travelers seeking a sophisticated and sustainable getaway in the Caribbean.

As Hyatt continues to evolve its brand portfolio, the company remains focused on delivering exceptional value to its guests, owners, and franchisees. The introduction of Alila River Cruises in the Caribbean is a testament to Hyatt’s ongoing commitment to expanding its luxury offerings and providing memorable travel experiences across the globe.

For travelers planning a visit to the Mexican Caribbean, the upcoming Alila resort promises a refined and eco-friendly retreat, embodying the best of Hyatt’s hospitality standards. With its emphasis on luxury, sustainability, and wellbeing, the rebranded Alila resort in Riviera Maya is poised to become a sought-after destination for those looking to indulge in a premium all-inclusive vacation.

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