Oceania Launches Revamped ‘Insiders University’ for Advisors
Oceania Cruises has introduced a fully revamped and rebranded training platform for travel advisors—Oceania Insiders University, previously known as Oceania Cruises University. The updated e-learning program offers a modern, streamlined experience designed to strengthen advisors’ product knowledge and reward them for engagement and bookings.
The new Oceania Insiders University features self-guided online modules highlighting the cruise line’s signature experiences, including its renowned culinary offerings, destination-rich itineraries, and exceptional onboard service. The program is completely free and available to all registered travel advisors.
Advisors can progress through three levels of certification—Core, Bachelors, and Masters—with concise, visually enhanced modules that make learning more efficient and engaging. Each level focuses on key brand pillars such as dining, destinations, accommodations, and Oceania’s guest loyalty program, the Oceania Club.
Upon completing all three levels and making three qualifying bookings, advisors can earn up to $750 in gift card rewards, reinforcing Oceania’s commitment to recognizing and supporting its travel partners.
The launch of Oceania Insiders University complements the line’s existing Travel Advisor Center, an online resource hub offering marketing materials, voyage calendars, digital brochures, booking tools, and direct contact information for the Oceania sales team.
“Travel advisors are vital to both our business and our guests, and with this e-learning platform, we’re ensuring they have the tools to excel at delivering outstanding service,” said Brennan Quesnele, senior vice president of sales and trade marketing for North America at Oceania Cruises. “We encourage every advisor to take advantage of Oceania Insiders University to build brand confidence and reap the rewards of certification.”
The revamped training program reflects Oceania’s broader strategy to invest in trade education and strengthen advisor relationships. By offering flexible, on-demand learning and valuable incentives, the cruise line aims to empower travel professionals with the expertise needed to confidently match clients to the perfect Oceania voyage—whether it’s a culinary-focused itinerary, a luxury world cruise, or an immersive regional journey.
With Oceania Insiders University, advisors gain not only specialized knowledge but also access to exclusive rewards and resources—equipping them to sell more effectively and deliver exceptional value to their clients.
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