Southwest reservations agents to go fully remote
Southwest Airlines plans to close its reservations centers as all agents will work remotely by Sept. 1. “Evolving to a… Read More »
Southwest Airlines embraces remote working with reservations center closure
Southwest Airlines (LUV) will close its physical customer support and call centers, meaning reservation agents and customer service staff will… Read More »
Pandemic use of hotels for homeless hailed as success
The provisional use of hotels and motels to shelter homeless people in Massachusetts during the pandemic improved delivery of services… Read More »
Mexico Tourism Executives Share What They Learned Through the Pandemic
Tourism in Mexico and Latin America suffered a temporary standstill as a result of the coronavirus disease (COVID-19) pandemic. This… Read More »
Convention-visitors bureau’s lodging tax share restored
The city of Burlington, Iowa, will resume sending 30% of revenue from its 5% hotel-motel tax to the local convention… Read More »
ESA and SES to enable GovSatCom with medium-Earth orbit constellation
Satellite company SES has revealed its non-geostationary medium-earth orbit (MEO) satellite network will now be part of the GovSatCom-grade satellite… Read More »
The U.S. Navy extracted a F-35 jet fighter from 12,400 feet below the South China Sea
Earlier this year the U.S. Department of Defense suddenly faced the catastrophic prospect of forfeiting crucial defense technology to a… Read More »
Business travel will not return to pre-pandemic levels
We all got out of the habit of travelling during lockdown – but now experts are predicting that business trips… Read More »