After the pandemic the passenger becomes health conscious and SEA Milan Airports adapt their airports

Malpensa airport has been awarded with the “ACI World’s Voice of the Customer” award, the recognition that rewards airports all over the world which have given Today more than ever it is important to understand the new travelers’ needs and expectations, which are different from the past due to the health emergency.

This was possible thanks to the “ACI’s Airport Service Quality” program, which helped us to better understand their needs and to guarantee a new, more health-conscious and safety-focused experience at the airport.