Air France-KLM Teams with Google Cloud for AI-Driven Innovation
Air France-KLM has partnered with Google Cloud to enhance its data capabilities and leverage generative artificial intelligence (AI) for improved travel experiences and operational efficiency.
The collaboration aims to personalize services by analyzing passenger preferences, travel patterns, and behaviors while optimizing both ground and in-flight operations. This partnership is part of Air France-KLM’s broader IT transformation initiative, announced earlier this year, which includes migrating its data infrastructure to the cloud with Tata Consultancy Services.
Google Cloud’s expertise in generative AI will support the development of a “common, joint, and unique data lakehouse” for the airline group. This advanced infrastructure will enable innovative solutions to meet evolving passenger needs and boost efficiency across the organization.
“By leveraging Google Cloud’s advanced data technology with a real partnership approach, we intend to accelerate our innovation capacities with security in mind, and with generative AI, build the future of travel,” said Pierre-Olivier Bandet, Air France-KLM Group EVP and CIO.
Matt Renner, president of global revenue at Google Cloud, added, “Airlines generate massive amounts of data, much of which can be incredibly valuable in driving operational insights, creating better customer experiences, and – with the power of gen AI – delivering entirely new services and offerings.”
This partnership underscores Air France-KLM’s commitment to innovation and its vision to redefine the future of air travel through cutting-edge technology.
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