Amadeus, Microsoft, and Accenture Collaborate on AI-Powered Travel Assistant
Amadeus, in collaboration with Microsoft and Accenture, is developing an AI-powered travel assistant within Amadeus’ Cytric Easy platform. Here are the key details of this project:
- AI Travel Assistant: The AI-powered travel assistant is designed to help corporate travelers throughout their journey, from planning to booking. It will utilize Microsoft technologies, including Azure Open AI Service’s GPT models, Microsoft 365, and Teams.
- Personalization: The assistant will combine traveler preferences with company policies to provide personalized travel recommendations and engage in conversational interactions with users.
- Enhanced User Experience: The goal is to create an interactive and conversational interface that simplifies the booking process for business travelers, saving them time and streamlining the travel planning experience.
- Accenture Involvement: Accenture is actively involved in the development of the travel assistant and will conduct pilot testing to refine its functionality.
- Integration with Microsoft 365 Copilot: Additionally, Amadeus and Microsoft are working on a Cytric Easy plugin for Microsoft 365 Copilot. This integration will enable corporate travelers to match and book itineraries seamlessly within the Microsoft 365 suite, including Outlook and Teams.
This collaboration highlights the growing role of AI in enhancing the travel booking and management experience, particularly for corporate travelers. By leveraging AI-powered chatbots and conversational interfaces, the aim is to offer more efficient and personalized travel solutions.
Sources: AirGuide Business airguide.info, msn.com, Amadeus, Microsoft, Cytric