Amadeus Unveils AI-Powered Chatbot for Enhanced Hotel Business Intelligence
Amadeus, in partnership with Microsoft, has launched an innovative AI-powered chatbot named Amadeus Advisor to enhance its business intelligence suite, Agency360+. This collaboration leverages Microsoft’s Azure OpenAI Service, aiming to transform the way hoteliers access and interpret complex data sets, facilitating quicker and more informed decision-making.
The introduction of Amadeus Advisor marks a significant advancement in the use of generative AI within the hospitality industry. This new tool allows users to input complex data queries and receive intelligible, natural language responses, streamlining the process of analyzing extensive travel agency and corporate booking data available through Agency360+. The chatbot is designed to simplify the retrieval of key metrics such as average daily rate (ADR), room nights, and revenue pipeline, making it accessible even to those with limited technical expertise.
“Amadeus Advisor, powered by Azure OpenAI Service, exemplifies our commitment to pushing the boundaries of what’s possible in travel technology through strategic partnerships,” said Julie Shainock, Managing Director of Travel, Transport & Logistics at Microsoft. “This tool not only enhances operational efficiency for hoteliers but also accelerates their ability to make real-time strategic decisions.”
Michael Yeomans, Senior Vice President of Business Intelligence and Data Solutions at Amadeus Hospitality, highlighted the transformative potential of the chatbot: “The introduction of Amadeus Advisor is a transformative step forward for our business intelligence offerings. By automating complex data analysis, this tool frees up hoteliers to focus on strategic decisions that boost revenue and improve guest experiences.”
Amadeus Advisor is poised to revolutionize the hotel industry by providing a more intuitive and efficient way for hoteliers to navigate business intelligence. This leap forward in AI application within hospitality underscores Amadeus’s ongoing dedication to innovation and its aim to equip hoteliers with cutting-edge tools that enhance guest satisfaction and loyalty.
About Amadeus: Amadeus is a leading provider of advanced technology solutions for the global travel industry. With over 30 years of industry expertise, Amadeus offers a range of software aimed at enriching travel experiences and helping hospitality providers drive profitable demand and transform guests into loyal fans. Operating in 175+ countries, Amadeus is committed to innovating its technology to meet the evolving needs of the travel and hospitality sectors.