American Airlines expands its luxury Five Star Service options

Travelers seeking next-level experiences now expect end-to-end service that is designed specifically for their needs. American Airlines realizes this and recently expanded its luxury experiences to include exclusive suite and transportation options.

The needs of luxury travelers are changing as services and experiences are expected to be more bespoke, of higher quality, and delivered more quickly and efficiently.

American Airlines’ Five Star Service, which offers its premium passengers a personalized, stress-free airport experience available for departures, connections, and arrivals in select markets — and the upgrades being made to the program — show how the airline is providing a best-in-class experience to their top-of-the-line customers.

The airline recently announced add-ons for customers purchasing Five Star Service or Five Star Select — an elevated Five Star Service experience with access to Flagship Lounge and Flagship First Dining — traveling through Los Angeles International Airport, New York’s John F. Kennedy International Airport, Chicago O’Hare International Airport, Dallas/Fort Worth International Airport, and Miami International Airport. These upgrades provide passengers with an even more efficient and personalized airport experience.

Five Star Service or Five Star Select now includes the ability to add on access to The Private Suite at Los Angeles International Airport — an exclusive, first-of-its-kind terminal. Departing customers have access to a private entrance to the airport away from crowds and traffic; a private, expedited security screening on site; and a Cadillac escort which brings them across the tarmac directly to their gate or to the Flagship Lounge and Flagship First Dining. Meanwhile, customers arriving to the airport from other destinations can clear international customs in only a few minutes at The Private Suite’s dedicated international arrivals hall.

The basic Five Star Service package includes access to Flagship First Check-In and the Admirals Club lounge, priority boarding and re-accommodation status, and car service coordination. It’s currently available for purchase for American Airlines passengers with a premium cabin ticket in more than 12 U.S. and four international airports.

Meanwhile, Five Star Select provides access to Flagship First Check-In and Flagship Lounge, American Airlines Cadillac or cart transfer, priority boarding and re-accommodation status, and car service coordination. It’s available at five U.S. airports with Flagship Lounges.