American Airlines to Offer Free Wi-Fi for T-Mobile Customers on Most Domestic Flights

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American Airlines has made an announcement that it will provide complimentary Wi-Fi to T-Mobile customers on its Wi-Fi-enabled regional and narrowbody aircraft starting next month. The airline stated that this initiative is part of its partnership with T-Mobile, which also offers free Wi-Fi on select flights operated by Alaska Airlines, Delta Air Lines, and United Airlines.

The free Wi-Fi service will be accessible to T-Mobile customers with eligible plans, such as Go5G Plus, Go5G, Magenta, Magenta MAX, and certain Sprint plans. It will be limited to smartphones and not available for laptops or tablets. Customers can access the complimentary Wi-Fi by logging into the Wi-Fi portal at aainflight.com and entering their T-Mobile phone number.

With the free Wi-Fi service, customers will be able to browse the internet, check their emails, use social media, and send text messages during their flight. However, voice calls and video streaming will not be supported. Customers who wish to utilize these features will need to purchase a Wi-Fi pass from American Airlines.

American Airlines anticipates offering free Wi-Fi for T-Mobile customers on nearly all its domestic flights by July 1st, 2023, with the exception of flights operated by its 50-seat regional planes, which are not equipped with Wi-Fi. The airline boasts a fleet of over 1,500 aircraft, more than 1,500 of which are equipped with high-speed Wi-Fi provided by various providers, including Gogo, Viasat, and Panasonic.

“We are thrilled to provide this benefit to our customers and enhance their in-flight experience,” expressed Clarissa Sebastian, Managing Director of Premium Customer Experience and Onboard Products at American Airlines. “We are continuously seeking ways to deliver more value and convenience to our customers, and partnering with T-Mobile is a testament to that.”

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