American CEO condemns unruly passenger behavior

Share

“This type of behavior has to stop. American Airlines will not tolerate airport or inflight misconduct of any kind,” CEO Doug Parker said following an incident in which a passenger assaulted a flight attendant on an American flight from New York to California, calling it “one of the worst displays of unruly behavior we’ve ever witnessed.” The FAA continues to enforce a zero-tolerance policy for unruly passengers and has proposed more than $1 million in fines.

Share