Revenue management in the spa industry
Revenue management has been standard practice in the airline and hotel industries for decades, but the spa industry has been… Read More »
How Pepsi turned a lawsuit into a promotional win
A 1996 Pepsi promotion that suggested a fighter jet was available for 7 million “Pepsi Points” sparked a fundraising effort… Read More »
Don’t wait to seek financial assistance
Small-business owners in need of financial relief have options to choose from, and it’s best to act sooner rather than… Read More »
The keys to providing stellar customer service
Every customer interaction can affect your business’ reputation, so entrepreneurs need to ensure they’re doing everything within their power to… Read More »
Give your business an edge with new technology
It’s imperative that entrepreneurs are using technology to keep up with the competition, writes Colin Sutherland, executive vice president of… Read More »
Travel advisers see ‘micro-cations’ as new trend
The pandemic has caused a change in how people travel, with Americans surveyed taking shorter “micro-cations” — vacations that are… Read More »
Tiny braids trending for summer
Face-framing baby braids are trending for summer, with celebrities such as Hailey Bieber and Kylie Jenner sporting the look.
Italy institutes “spa bonus” for citizens
The Italian government is offering adults a $235 “spa bonus” voucher as part of a stimulus package to support the… Read More »
Insights: Combating hackers in the travel sector
Hotels and airlines are prime targets for hackers, and training staff to recognize phishing scams, constant software updates and locking… Read More »
Ritz-Carlton resort offers spa-cation
The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert will offer a spa-cation through the end of September that includes a… Read More »
The state of NYC’s economy and real estate market
New York City’s economy is showing several signs of improvement, including progress in apartment leasing, hotel occupancy and restaurant seating…. Read More »
Conn. Brutalist building reborn as hotel
A Brutalist concrete office building in New Haven, Conn., will see new life as a modernist hotel scheduled to open… Read More »
Ohio’s Cedar Point plans hotel, other upgrades
Cedar Fair Entertainment Company has announced new additions and upgrades coming to its properties in Ohio next year. Plans for… Read More »
Honolulu lawmakers confront hotel tax pressures
Transit officials want the Honolulu City Council to use some its its new hotel taxing power to help cover a… Read More »
American, Delta support Haiti relief efforts
American Airlines has donated a million air miles to allow volunteers to travel to Haiti and help with recovery efforts… Read More »
10 airports are betting big on the future
Los Angeles International Airport’s $14.5 billion capital improvement program leads a list of 10 major airport construction programs in various… Read More »
Air freight demand continues to outstrip capacity
Air cargo rates remain at an increased level as the market for ocean shipping is tight and available capacity on… Read More »
Delta Air Lines reports progress in diversity initiative
Delta Air Lines has increased representation of Black and female employees, as well as those from other minority ethnic groups,… Read More »
Air Canada Cargo lists on IATA rate portal
Air Canada Cargo has added its prices to IATA’s Net Rates platform, continuing its expansion push. “This initiative comes at… Read More »
TSA to extend federal mask mandate to Jan. 2022
The Transportation Security Administration has confirmed plans to extend its order that travelers on commercial aircraft and public transportation wear… Read More »
$1.8M TIF for hotel requires local hiring, sourcing
A boutique hotel planned for downtown Louisville, Ky., will emphasize local hiring and purchasing in a proviso tied to creation… Read More »
New spa to open next month at Disneyland in Calif.
The Tenaya Stone Spa is scheduled to open Sept. 16 at Disney’s Grand Californian Hotel at Disneyland Resort in Anaheim,… Read More »
Travel advisor helps navigate European vacations
Eurobound President Brigitte Armand said the main challenge currently when planning travel in Europe is navigating each country’s rules and… Read More »
How VICI is tapping into opportunity on the Las Vegas Strip
VICI Properties has been producing appealing yields, and its recently announced deal for MGM Growth Properties is expected to be… Read More »
KesselsKramer puts L.A. residents in CitizenM’s windows
KesselsKramer created a photographic window exhibition at CitizenM’s new hotel in Los Angeles, which displays Polaroid portraits shot by photographer… Read More »
Roar won’t fade, vows pandemic-defying Sonesta CEO
Sonesta International Hotels has spent the pandemic decline expanding its portfolio from 80 properties to about 1,200, and CEO Carlos… Read More »