United Airlines details new employee appearance standards
United Airlines has released details of its new, more inclusive, employee appearance standards, which change guidelines for hair, nails and… Read More »
Wright appointed maintenance VP at Alaska Airlines
Alaska Airlines’ incoming vice president of maintenance and engineering is Donald Wright, who recently retired from United Airlines where he… Read More »
United CEO: Requiring vaccinations for travel unlikely
Scott Kirby, CEO of United Airlines, says “it’s a government question” but that he doesn’t anticipate US domestic travelers will… Read More »
JetBlue CEO celebrates airline’s first transatlantic flight
JetBlue CEO Robin Hayes joined passengers aboard the airline’s first London Heathrow flight, which departed Wednesday. As Europe has reopened… Read More »
DOT secretary tours DFW terminal project
Dallas-Fort Worth International Airport has started work on the remodel of the “high gates” in the facility’s C terminal part… Read More »
Get your staff paid with a payroll loan
A payroll loan can be a viable option to bridge a gap in cash flow when salaries are due, writes… Read More »
ISPA Career Center
According to the 2021 ISPA U.S. Spa Industry Study, more than 70,000 positions remain unstaffed in the spa industry today…. Read More »
The joy and pain of the Olympics, in photos
This profile of the recently completed Summer Olympics shows images of athletes as they performed, celebrated, grieved and helped one… Read More »
Zoetry spa resorts expands to 7
The addition of the Zoetry Casa Del Mar Los Cabos and Zoetry Marigot Bay St. Lucia bring the number of… Read More »
Chuan Spas worldwide hold first Wellness Week
Chuan Spas at Cordis and Langham hotels worldwide recently completed the inaugural Global Wellness Week featuring fitness activities and traditional… Read More »
Historic Calif. spa is mission driven
Golden Door spa in San Marcos, Calif., has attracted celebrities such as Oprah Winfrey and Elizabeth Taylor in its long… Read More »
Why this mindset is needed to revolutionize business
The gig mindset, or an “employee who blends freelancer thinking and behaving with employee status,” can help companies break free… Read More »
Preventing failure starts with customers satisfaction
Startups want to satisfy customers, but they can’t “be all things to all customers while chasing growth at all costs,”… Read More »
Soft brands will enlarge IHG’s luxury, lifestyle space
IHG Hotels & Resorts has announced plans to enter a new soft brand in the luxury and lifestyle sector in… Read More »
Construction to resume on $510M resort in Fla.
Allegiant Travel expects to resume construction this month on the $510 million Sunseeker Resort in Charlotte County, Fla., with a… Read More »
Strong year has Marriott looking ahead, with caveat
Industry leader Marriott International’s rebound from its first full-year loss in more than decade signals hospitality health that has CEO… Read More »
Incoming Southwest CEO to focus on technology, diversity
Southwest Airlines’ veteran and incoming CEO Bob Jordan has affirmed his commitment to focus on diversity and upgrading technology. “Our… Read More »
JetBlue begins transatlantic service between N.Y., London
JetBlue’s flights from New York to London’s Heathrow start today while flights to London Gatwick begin on Sept. 29. The… Read More »
Delta extends UK cargo partnership
Delta Air Lines Cargo has extended its partnership with Virgin Atlantic cargo for freight handling at UK airports. “The airlines’… Read More »
United CEO addresses employee vaccination requirement
“We’ve been gratified by the response from employees so far,” United CEO Scott Kirby said of the carrier’s announcement to… Read More »
Spiffed-up icon Claremont graces Acadia National Park
The 137-year-old Claremont hotel in Maine’s Acadia National Park sports a new and colorful look this season thanks to the… Read More »
Latin America pipeline shrinks to near-decade low
Hotel construction projects in Latin America have dropped to their lowest level since early 2012, lagging behind 2020’s first half… Read More »
CMBS delinquency rate dropped last month
The US CMBS delinquency rate dropped to 3.59% in July, down 22 basis points from the 3.81% reading the previous… Read More »
Atlanta to consider lease extension for hotel project
A committee of the Atlanta City Council will consider a lease amendment for a long-delayed 14-story, 541-room hotel next to… Read More »
Resorts World New York City expands with 400-room hotel
Resorts World New York City, on the grounds of Aqueduct racetrack in Queens, has opened a $400 million Hyatt Regency… Read More »
What’s cookin’? New hotel strategies for new normal
Finding alternatives to buffets, innovating with space and making backup plans for staff hit with COVID-19 outbreaks are among pandemic-era… Read More »