Southwest employee cares for passenger’s fish over summer
A Southwest Airlines customer service agent in Tampa, Fla., took care of a student’s pet fish over the summer after… Read More »
AHLAF partnership to fill hundreds of thousands of jobs
A partnership between the American Hotel & Lodging Foundation and the U.S. Department of Labor’s Job Corps has been announced… Read More »
The hotel conversion opportunity window is closing
With hotel rooms sitting empty throughout the pandemic, major cities were pushing for hotel conversion to provide affordable housing, but… Read More »
Hilton to help design astronaut suites onboard Starlab
Hilton Hotels is teaming up with Voyager Space as their official hotel partner to design hospitality suites for crew onboard… Read More »
Hotel upsells may be better served at check-in
Rather than flooding a guest’s email with upgrade offers, hotel upsells can be done at the front desk during check-in… Read More »
Hotel owners see recovery in group bookings
Hotel companies have seen a rebound in group bookings for corporate events, weddings and other gatherings. Average daily room rates… Read More »
Clear and Virdee partner to improve hotel self-service
Clear, a company focused on identity verification, is teaming up with the virtual reception app Virdee to bring a self-service… Read More »
New EVEN Hotels prototype focuses on traveler wellness
IHG Hotels & Resorts has announced its new EVEN Hotels prototype, featuring an updated restaurant that offers healthy and indulgent… Read More »