Britain’s Jet2 hits out at airports for summer travel disruption

British leisure travel group Jet2 has issued some harsh words of criticism for airports and ground handlers over the lack of staffing that has caused disruption to passengers hoping to escape on vacation after pandemic lockdowns.

The company, which offers package holidays and runs its own airline, said most of the key airports that it operates from in the UK had failed to adequately plan for the return of travel demand.

Images of long lines at airports and airlines cancelling flights due to aviation industry staffing shortages have hit headlines over the last few weeks.

“Although we invested well ahead of the summer season to ensure we had adequate resources to be able to operate efficiently and we also self‐handle at many of our key airport bases, we have been directly impacted by the broader disruption seen across the aviation sector and its supply chains,” Jet2 chairman Philip Meeson said in a statement accompanying annual results on July 7, 2022.