Canary and Wyndham Expand Partnership with New AI Voice Rollout

Canary Technologies and Wyndham Hotels & Resorts are expanding their partnership with the global rollout of Canary’s AI Voice technology to Wyndham franchisees. The AI-powered system manages inbound guest calls, assists with bookings and answers common questions, becoming the latest Canary solution adopted across the Wyndham portfolio after a successful pilot involving 700 hotels earlier this year.

“Canary is a vital partner for Wyndham, and this expanded collaboration is another example of how, with their help, we continue putting owners first,” said Scott Strickland, chief commercial officer at Wyndham Hotels & Resorts. He noted that franchisees are seeking easy-to-implement, proven technologies that offer a competitive edge. By scaling AI solutions such as Canary’s AI Voice, Wyndham aims to help hotels capture more revenue, deliver quicker service and better meet guest expectations.

Canary co-founder and CEO Harman Singh Narula highlighted that AI Voice addresses a major industry challenge. “Hotels miss up to 30% of inbound calls, a third of which are booking requests. With Canary’s AI Voice, hotels can now ensure 100% of calls are answered, making it smarter, faster and more rewarding for hotels and travelers alike.”

Canary introduced AI Voice in February and secured an $80 million Series D funding round in June, accelerating adoption of its hospitality technology solutions.

Sources: AirGuide Business airguide.info, bing.com

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Canary and Wyndham Expand Partnership with New AI Voice Rollout

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