Canary Secures $80M to Power AI for Hotel Guests

Canary Technologies has raised $80 million in Series D funding to fuel its global expansion and deepen its role in shaping the future of artificial intelligence within the hospitality industry. The funding round, led by Brighton Park Capital with continued backing from Insight Partners, F-Prime Capital, Thayer Ventures, Y-Combinator, and Commerce Ventures, brings the company’s valuation to $600 million. This follows its $50 million Series C raise just last year, underscoring increasing investor confidence in the company’s AI-driven strategy.

Founded in 2018 and headquartered in San Francisco, Canary Technologies provides a centralized guest management platform for hotels worldwide, now operating in more than 100 countries. The platform streamlines communication, boosts operational efficiency, and helps hotels generate more revenue while delivering personalized guest experiences. The latest investment is aimed at accelerating these capabilities as the hospitality industry undergoes a rapid digital transformation driven by AI.

CEO and co-founder Harman Singh Narula described the funding as a milestone in a moment of major change. “The hospitality industry is entering a new era powered by AI, and we’re proud to be at the forefront of that transformation,” said Narula. “Through intelligent, enterprise-grade solutions, we’re helping hotels run smarter, deliver faster service and create more personalized guest experiences at scale.”

Canary’s technology has already attracted major hotel groups including Marriott, Wyndham, TUI Hotels & Resorts, Aimbridge Hospitality and Best Western. Its recent innovations include AI Voice, a suite of voice-enabled hotel assistants that can handle guest calls, improve booking efficiency and manage routine tasks. Another recent launch, AI Webchat, acts as a virtual guest services agent, enabling real-time guest support and assistance through a property’s website.

President and co-founder SJ Sawhney emphasized that the company’s product roadmap is developed in direct collaboration with hotel operators. “Our AI solutions are crafted in close partnership with customers, purpose-built for hospitality and deeply inspired by hoteliers’ day-to-day workflows,” Sawhney said. “When our hotel partners dream of better service, smarter operations or more delightful guest experiences, our team works hard to turn those dreams into reality with precision, scale and purpose.”

With its newest round of capital, Canary plans to further invest in AI innovation, scale its presence in new global markets, and strengthen its partnerships with hospitality brands seeking to modernize operations and enhance guest satisfaction. The company’s focus on AI-powered tools tailored for real-world hospitality challenges is positioning it as a key player in the fast-evolving travel tech landscape.

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Canary Secures $80M to Power AI for Hotel Guests

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