American Airlines mishandled and lost more luggage than any carrier in 2019

U.S. airlines lost or mishandled almost 3 million pieces of luggage in 2019, and nearly a third of those were… Read More »
The riskiest US airports for Wi-Fi

Whatever you do, try to avoid connecting to free Wi-Fi at these airports, begs Tom Merritt. Traveling’s risky enough with… Read More »
Delta will begin using facial recognition tech at LAX boarding gates

Delta Air Lines will begin using facial recognition technology at Los Angeles International Airport, installing cameras to identify passengers at… Read More »
New app allows airport travelers to order food on the go

Airports never seem to run out of lines. Security, bathrooms and even quick-service restaurants can have anxiety-inducing waits. But one… Read More »
San Francisco Airport becomes the first to ban plastic water bottles

According to the San Francisco Chronicle, the San Francisco International Airport will become the first airport in the U.S. to… Read More »
How to avoid U.S. airport security hassles

The TSA, a division of the Department of Homeland Security, is responsible for overseeing security at the nation’s airports. But… Read More »
Video technology and remote food ordering service

Earlier this year, Edinburgh Airport invested in a new video technology to provide better contact between passengers with reduced mobility… Read More »
Airports turn to new technologies to help improve accessibility

Technological advancements are helping to bring about a much-needed change in the way airlines and airports assist travellers with additional… Read More »
Star Alliance plans to develop a biometric identification platform

Star Alliance has announced plans to develop a biometric data-based identification platform “that will significantly improve the travel experience for… Read More »
Airport lounges opening the second half of 2019

New luxury lounges opening at major airports all over the world this year. American Airlines rolled out a new Flagship… Read More »
Soft launch for European Aviation Network (EAN)

Inmarsat and Deutsche Telekom have announced the ‘soft launch’ phase of the European Aviation Network (EAN), with initial airline customers…. Read More »
Fraport to deploy FlightAware predictive technology at Frankfurt Airport

Fraport AG will begin using real-time predictive runway arrival times, so called ‘ELDTs’ (Estimated Landing Times) delivered via FlightAware’s Firehose… Read More »
Orlando airport doused in jet fuel when Norwegian A340 jet made emergency landing

A Norwegian Air Airbus A340 jet that aborted an international flight spewed a substantial amount of fuel on a large… Read More »
Why the TSA can’t figure out how to report wait times

It’s a question that’s baffled many a traveler: Why can you get an accurate picture of the traffic you’ll face on the… Read More »
Digital rights group calls for boycott of airlines that use facial recognition software

A digital rights group called on passengers to fly only with airlines that don’t use facial recognition technology in an… Read More »
New 3D scanners at London’s Heathrow Airport allows liquids and laptops to stay in your case

Heathrow will become the first airport in the UK to introduce 3D CT scanners. Passengers at London’s Heathrow Airport could… Read More »
Orlando airport rolling out facial recognition on all international flights

Orlando International Airport will be the first U.S. airport to implement a new facial-identification system on all international passengers, with… Read More »
Changi Airport is Singapore’s crown jewel

Already treasured as a world-class hub, Singapore Changi Airport will bedazzle air travelers with the 2019 opening of Jewel, a… Read More »
US Customs reassignments could lead to airport delays

US Customs and Border Protection has reassigned hundreds of officers to the Mexican border, a move that could result in… Read More »
AirGuide and PXcom Partnership Offers Unique Passenger Entertainment Experiences

New York NY, Delray Beach FL (USA) (AirGuide / Pyramid Media Group) & Bordeaux, France (PXcom) April 24, 2019 –… Read More »
The reasons why airline service is awful

Frequent flyers know airline service is a shell of its former glory, and it’s getting worse. From damaged and lost… Read More »
Airport trends driving traveler satisfaction

A record 965 million airline passengers flew in the United States last year, a 3.4% increase over 2016. So far… Read More »