Record Airline Speaker Lineup Set for Passenger Experience Conference
RX, the organisers of the Passenger Experience Conference (PEC), have confirmed a record-breaking airline speaker lineup for the 2026 edition… Read More »
Alaska Airlines Nears 737 Retrofit, Expands Starlink Wi-Fi
Alaska Airlines is approaching the final phase of a major fleet upgrade program that has reshaped the onboard experience across… Read More »
Southwest Airlines Ends Open Seating After 50 Years
Southwest Airlines is officially ending its open-seating policy after more than five decades, marking one of the most significant changes… Read More »
Airbus Unveils Spacious First Class Suite for A350-1000
Airbus has revealed a new first class suite concept for the A350-1000, showcasing a significantly more spacious and private premium… Read More »
Southwest Fee Changes Divide Customers as Open Seating Ends
Southwest Airlines has rolled out sweeping changes to its fare and fee structure, triggering sharply divided reactions from customers and… Read More »
Backpack Travelers and Overhead Bin Etiquette: When Using the Space Is Actually Fair
For many frequent flyers and backpack travelers, traveling light is a point of pride. If you’re flying with just a… Read More »
Alaska Airlines Restores In-Cabin Rabbit Travel After Backlash
Alaska Airlines has reversed a recent policy change and will once again allow rabbits to travel in airplane cabins, following… Read More »
JetBlue and JSX to End Loyalty Partnership on Feb. 28
JetBlue Airways will end its long-running loyalty program partnership with JSX next month, bringing to a close a relationship that… Read More »
Air France Expands In-Flight Entertainment With Apple TV Content
Air France is enhancing its long-haul in-flight entertainment offering through a new collaboration with Apple TV, bringing a wider selection… Read More »
American Airlines Extends Elite Status Buyback Into February
American Airlines has reopened its annual elite status buyback program, giving frequent flyers a chance to renew or upgrade their… Read More »
Hawaiian Airlines Flight Attendant Writes Memoir After 40-Year Career
A longtime Hawaiian Airlines flight attendant is turning four decades of experience in the skies into a memoir that promises… Read More »
Lufthansa Group to Add Starlink Wi-Fi Across 850 Aircraft From 2026
The Lufthansa Group is accelerating its push to enhance the premium passenger experience, announcing plans to equip its entire fleet… Read More »
In-Flight Wi-Fi Reaches 70% Adoption as Legacy Airlines Lead
In-flight connectivity has moved firmly into the mainstream, with 70% of airlines worldwide now offering onboard Wi-Fi, according to new… Read More »
American Airlines Adds Nonalcoholic Beer to Inflight Menu
American Airlines is expanding its inflight beverage lineup with the introduction of nonalcoholic beer for the first time, reflecting changing… Read More »
Delta Named America’s Most On-Time Airline for Fifth Straight Year
When booking a flight, travelers weigh many factors—price, comfort, route options, and layovers—but reliability often matters most. Getting to a… Read More »
Above the Skyline: Does Airline Elite Status Mean Anything Anymore?
You know, I’ve been thinking about airline elite status. It used to mean something. You’d see someone board early and… Read More »
Texas Barbecue Takes Flight on American Airlines’ New Menu
First-class passengers on select American Airlines flights will soon be savoring more than extra legroom and priority service. Beginning in… Read More »
Alaska Airlines, ITA Airways Launch Points-Earning Partnership
Alaska Airlines and ITA Airways have announced a new loyalty partnership that allows passengers to earn points on flights operated… Read More »
British Airways Cuts Club Europe Hot Breakfast on Key Short-Haul Routes
British Airways has officially rolled out a controversial new catering policy in its Club Europe short-haul business class cabin, removing… Read More »
American Airlines Keeps Frequent Flyer Status Rules Unchanged
American Airlines is keeping its frequent flyer status requirements unchanged for a third consecutive year, providing continuity and predictability for… Read More »
Delta One Check-In: What to Expect From the Premium Airport Experience
Last month, Delta Air Lines announced the rollout of a new premium check-in area designed specifically for Delta One customers,… Read More »
American Airlines Cuts Loyalty Rewards From Basic Economy Fares
American Airlines has sparked widespread customer backlash after announcing a significant change to its loyalty program, removing mileage and status… Read More »
SITA and Apple Cut Lost Luggage Rates by 90%
A strategic partnership between SITA and Apple is delivering a major breakthrough in baggage handling, cutting the number of permanently… Read More »
Delta One Premium Service Launches on Atlanta–Los Angeles Route
Delta Air Lines is set to introduce its flagship Delta One premium service on flights between Atlanta and Los Angeles… Read More »
Lufthansa to Block 787-9 Business Class Seat Sales Until 2026
Lufthansa does not expect to begin selling all business class seats on its Boeing 787-9 fleet until the second quarter… Read More »
Holiday Travel Scams Rise as Criminals Target Airlines, Loyalty Accounts
Holiday travelers are increasingly being targeted by sophisticated scams as demand surges during peak travel periods, with criminals exploiting disruptions,… Read More »