Etihad Airways returns to London Heathrow Terminal 4
Etihad Airways has confirmed it will return to London Heathrow’s Terminal 4 from 22 June 2022. Jeremy Pollock, country manager,… Read More »
Emirates First Class offers complimentary Home Check-in service for Dubai and Sharjah customers
Emirates has added another First Class experience with a new Home Check-in Service that offers customers the option to check… Read More »
Future aircraft cabins will have heat sensors, new lights and sugar cane
From sensors to monitor whether you’re securely strapped in during turbulence right through to “Jedi” reading lights, bionic windscreens and… Read More »
Delta and United are making changes to their food and beverage offerings
Delta Air Lines and United Airlines are both making changes and additions to their food and beverage offerings ahead of… Read More »
Ethiopian wins the APEX Regional Passenger Choice Awards for 2022
Ethiopian Airlines has won the 2022 APEX Regional Passenger Choice Awards for ‘Best Entertainment’ and ‘Best Cabin Service’ in Africa…. Read More »
Delta Air Lines opens renovated Sky Club at Nashville Airport
Delta Air Lines announced the completion of its renovations of the Delta Sky Club at Nashville International Airport (BNA). Measuring… Read More »
United’s Away amenity kits
United Airlines is introducing new, co-branded amenity kits in its premium long-haul cabins, designed by Away, a global travel luggage… Read More »
According to travel experts, why you shouldn’t cancel your flight this summer
As chaos and queues mount in European airports, passengers are getting nervous. British searches for ‘cancel my flight’ are at… Read More »
Air New Zealand unveils its new menu
Air New Zealand has unveiled its new in-flight menu which highlights the finest New Zealand produce. The carrier’s new Business… Read More »
The panini has become the modern day ‘chicken or fish’ dilemma, but technology now offers a solution
Airline catering is much more complex than it looks and can be a logistical nightmare for airlines. Even making sure… Read More »
Tips for avoiding airport chaos the summer
We’re all hungry for a holiday. With entry rules coming to an end in many countries and anxieties around travelling… Read More »
Singapore Airlines opens new flagship lounges at Changi T3
Following a S$50 million (US$36.47m) redesign, upgrade and expansion project, Singapore Airlines (SIA) has opened its all-new flagship SilverKris and… Read More »
KLM introduces its premium economy class
KLM Royal Dutch Airlines is introducing a premium economy travel class, an intermediate cabin offering with more space, luxury, service… Read More »
Lufthansa’s most expensive ticket is $24,000 for a San Francisco-Frankfurt first-class round trip
Travel demand is back with a vengeance and people are willing to pay for tickets if a statement made by… Read More »
Qantas bets big on 19 hour ultra-long haul flights, but passengers prefer shorter flights
Flights are scheduled for take-off in late 2025 starting with Sydney to London and New York. As Australia’s biggest airline… Read More »
Finnair launches new in-flight dining concept on board
Finland’s flag carrier Finnair has launched a new long-haul in-flight dining concept. The new modern premium dining experience complements the… Read More »
Air France unveils redesigned long-haul business class on its 777-300ERs
As part of what it describes as “pursuing its move upmarket”, Air France has unveiled its completely redesigned long-haul business… Read More »
Etihad Airways’ new sustainable experience in economy class
Etihad Airways has revealed a new range of sustainable soft furnishings and tableware for economy class, which will be launched… Read More »
Southwest reveals US$2 billion customer experience upgrade plan
In a timely announcement, given it has just won the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy… Read More »
Finnair launches new signature cocktail for long-haul customers
Finnair has today launched a signature cocktail as part of its long-haul flight experience in all cabin classes. The “Northern… Read More »
Emirates launches new hospitality strategy and wins ‘Best Airline Worldwide’ award
Emirates got four wins at the Business Traveller Middle East Awards on May 9, 2022. At the ceremony, which was… Read More »
Where airline passenger satisfaction stands ahead of summer travel
Air travelers are growing increasingly less satisfied with their experience, according to the J.D. Power 2022 North America Airline Satisfaction… Read More »
Southwest is upgrading its jets with faster Wi-Fi and improved passenger amenities
Southwest Airlines said it will spend more than $2 billion on improved passenger amenities like bigger overhead bins, faster internet… Read More »
IATA’s Guidance to remove mask mandate a step towards normality
The International Air Transport Association (IATA) in Geneva welcomed new guidance from the European Aviation Safety Agency (EASA) removing its… Read More »
The World’s Most Family-Friendly Airports and Airlines
The Best Airports and Airlines for Traveling Families Traveling with children can bring added challenges, especially in the event of… Read More »
Airport chaos continues: TUI asks passengers to bring their own food and drink onboard
Passengers on TUI flights have been warned that they may need to bring their own food and drink onboard in… Read More »
