British Airways empowers cabin crew to deliver personalized customer service
British Airways is to issue its 15,000 cabin crew with iPhone XRs to help them offer a more personalised service… Read More »
British Airways trials VR IFE on transatlantic flights
British Airways, in an UK airline first, is trialling a new virtual reality headset on select flights in First from… Read More »
Inflight Connectivity trends to watch
The airline industry has connectivity on the brain these days. Nowhere is that more apparent than in Hamburg, site of… Read More »
The best airlines providing Domestic and International First Class
Why domestic first class isn’t what it used to be? According to frequent airline passengers flying in the front of… Read More »
First class air travel is fading fast and isn’t what it used to be
First class isn’t what it used to be, at least according to frequent airline passengers like Bonnie Friedman. She’s been… Read More »
American offers the most Premium Economy seats in the U.S.
American Airlines announced it is the first carrier in the United States to finish installing Premium Economy seats on its… Read More »
American, Southwest implement programs for business travelers
American Airlines and Southwest Airlines announced at the Global Business Travel Association convention in Chicago new programs that leverage technology… Read More »
Singapore Airlines offers unlimited free Wifi for First Class passengers
While there are many areas in which Singapore Airlines offers an industry leading experience, their inflight wifi historically hasn’t been… Read More »
American Airlines expands its luxury Five Star Service options
Travelers seeking next-level experiences now expect end-to-end service that is designed specifically for their needs. American Airlines realizes this and… Read More »
United is testing new pre-order service for first-class meals
United Airlines has begun testing a service that would allow domestic first-class passengers to pre-order meals on their flights. The… Read More »
Airlines turn to new technologies to improve IFE accessibility
A new onboard entertainment interface, considered to be the most accessible airline entertainment system yet, brought United Airlines to the… Read More »
British Airways unveils its new A350 long-haul business class seat
British Airways, as it has unveiled its new long-haul business class seat, which will launch on in July on the airline’s… Read More »
Japan Airlines and Icelandair link to Loylogic loyalty program
Japan Airlines announced a partnership between its JAL Mileage Bank frequent-flyer program, Ascenda, a loyalty and rewards program company, and… Read More »
Star Alliance plans to develop a biometric identification platform
Star Alliance has announced plans to develop a biometric data-based identification platform “that will significantly improve the travel experience for… Read More »
Air Canada is preparing to launch an all-new loyalty program
Air Canada is preparing to launch an all-new loyalty programme next summer, but ahead of this it has amended its… Read More »
All Nippon Airways (ANA) has redesigned its Boeing 777-300ER aircraft cabins
All Nippon Airways (ANA) has collaborated with highly regarded Japanese architect, Kengo Kuma, and leading British designers, Acumen to completely redesign the… Read More »
Turkish Airlines begins Boeing 787-9 Dreamliner operations
Turkish Airlines is due to begin operations of its first Boeing 787-9 Dreamliner on July 8, having received the aircraft… Read More »
Cathay Pacific’s new long-haul business dining concept
Cathay Pacific has unveiled plans to roll out a new dining concept for long-haul business class passengers, that will see… Read More »
Inflight food, taste buds react differently at higher altitudes
Taste buds react differently at higher altitudes, so when designing an in-flight menu, careful consideration must be paid to each… Read More »
SAS scraps on-board duty-free to cut aircraft weight
Scandinavian operator SAS is to scrap duty-free sales on board its aircraft in a bid to trim weight and save… Read More »
Lufthansa, Swiss and Austrian Airlines improve short and medium-haul travel experience
Lufthansa has received its first A321neo in Frankfurt, giving passengers of the Group a new flight experience on short- and… Read More »
Inflight WiFi provider Gogo is building a 5G network
In-flight WiFi provider Gogo said it will launch a 5G network for business and commercial aviation in 2021. The air-to-ground… Read More »