Southwest reveals US$2 billion customer experience upgrade plan
In a timely announcement, given it has just won the 2022 J.D. Power Award for Highest Customer Satisfaction among Economy… Read More »
Finnair launches new signature cocktail for long-haul customers
Finnair has today launched a signature cocktail as part of its long-haul flight experience in all cabin classes. The “Northern… Read More »
Emirates launches new hospitality strategy and wins ‘Best Airline Worldwide’ award
Emirates got four wins at the Business Traveller Middle East Awards on May 9, 2022. At the ceremony, which was… Read More »
EU Lifts Mask Mandates for Planes, Airports
The European Union (EU) announced it would lift mask mandates for airplanes and airports as coronavirus-related travel restrictions continue to… Read More »
Where airline passenger satisfaction stands ahead of summer travel
Air travelers are growing increasingly less satisfied with their experience, according to the J.D. Power 2022 North America Airline Satisfaction… Read More »
TSA Will Add Screeners for Expected Summer Travel Boom
The Transportation Security Administration is taking a page from the Federal Aviation Administration and being proactive ahead of what is… Read More »
Southwest is upgrading its jets with faster Wi-Fi and improved passenger amenities
Southwest Airlines said it will spend more than $2 billion on improved passenger amenities like bigger overhead bins, faster internet… Read More »
Europe’s EASA and ECDC say face masks no longer needed on flights and in airports
The European Union Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC) have issued an update… Read More »
IATA’s Guidance to remove mask mandate a step towards normality
The International Air Transport Association (IATA) in Geneva welcomed new guidance from the European Aviation Safety Agency (EASA) removing its… Read More »
The World’s Most Family-Friendly Airports and Airlines
The Best Airports and Airlines for Traveling Families Traveling with children can bring added challenges, especially in the event of… Read More »
Airport chaos continues: TUI asks passengers to bring their own food and drink onboard
Passengers on TUI flights have been warned that they may need to bring their own food and drink onboard in… Read More »
Etihad Airways unveils new economy class soft furnishings and tableware
UAE national carrier Etihad Airways has unveiled its new economy class soft furnishings and tableware. Both will be launched on… Read More »
New technology could end U.S. airport liquid ban
Could we soon see the end of airport liquid bans? Technology advancements in how bags are scanned could mean that… Read More »
Qantas reveals A350 Project Sunrise’s very lang-haul cabins
Australia’s national carrier, Qantas has confirmed an order for 12 Airbus A350-1000s to enable non-stop flights to Australia from any… Read More »
The finalists for Crystal Cabin Awards 2022
The finalists in the eight categories of the Crystal Cabin Awards, the world’s foremost event honouring excellence in aircraft cabin… Read More »
Airfares and consumer goods prices surge is driving domestic U.S. airline bookings down
Sandy Magny plans to take her teenage daughter to West Palm Beach, Florida, this summer, even though airfares are surging…. Read More »
United to offer free spritz cocktails on flights to Italy
United has announced it will be offering complimentary Spritz Society premium sparkling cocktails onboard certain flights to Italy. The cocktails… Read More »
Ohio man gets 60 days in jail for outburst during Frontier Airlines flight
A Norwalk, Ohio, man was sentenced Tuesday May 3 to 60 days in jail for an outburst on a Frontier… Read More »
Southwest To Give Free Wi-Fi a Test Run on Select Flights
Southwest Airlines, which offers Wi-Fi connectivity on flights to passengers for an $8 charge, will experiment with free Wi-Fi on… Read More »
Southwest to offer free Wi-Fi on some flights during broadband test period
Southwest Airlines will temporarily offer travelers free Wi-Fi on certain flights starting this week, part of a test to bring… Read More »
Virginia man goes to jail for 1 year for trying to open airplane door on his flight
Last week a Virginia man was sentenced to one year in prison, after he attempted to open the door on… Read More »
Summer airline bookings won’t be a problem for airlines but rebooking will
Airlines are already short-staffed to the point where they are offering bonuses and incentives to cabin crew to work all… Read More »