Alaska Airlines to keep Seattle security appointments permanent
Alaska Airlines has made permanent a program that allows passengers to book an appointment for security screening at Seattle-Tacoma International… Read More »
SkyTeam alliance joins gender equity initiative
The 19-member SkyTeam alliance, which includes Delta Air Lines, have committed to the International Air Transport Association’s “25by2025” initiative, which… Read More »
Europe expansion fuels Hyatt momentum from Apple buy
Hyatt Hotels Corp. has ramped up business in France, Germany, Italy, Spain and Switzerland with six new management and franchise… Read More »
$2.21B deal gives Gates rule over Four Seasons
Bill Gates has taken control of Four Seasons Hotels and Resorts through an agreement to pay $2.21 billion for a… Read More »
Swan Hotel in UK prepares to introduce Holte Spa
The UK’s Swan Hotel & Spa is completing an extensive renovation and adding an 8,000-square-foot spa, which is set to… Read More »
Legislator seeks $1K/week for idled NYC hotel staff
Proponents of a New York City Council bill requiring hoteliers to pay up to $1,000 in severance to unemployed workers… Read More »
Hotels change housekeeping services in pandemic’s wake
Hotels are increasingly foregoing daily housekeeping in favor of cleaning every few days or by request to limit person-to-person interaction… Read More »
Virtual travel growth is grim reality for hoteliers
A sigh of relief heard around the world from those in business who plan a less-traveled future is a most… Read More »
Hawaii resort takes lead in demanding vaccinations
‘Alohilani Resort will join six other Waikiki properties owned by the Highgate company as the first in Hawaii to require… Read More »
Southwest offers companion pass for free flight
Southwest Airlines frequent flyers can get free travel for a companion in January and February. To qualify, Rapid Rewards members… Read More »
High-end retail discounts part of Lufthansa loyalty program
For its new loyalty program, Lufthansa is partnering with luxury retailers to offer high-end goods at a discount. The Dezerved… Read More »
Airlines say COVID-19 resurgence has hit travel demand
American, Southwest, United, Delta and Hawaiian Airlines are all noting a downturn in bookings that they attribute to the resurgence… Read More »
US airports aim to ease the stress of travel
Airport managers and designers are trying to bring a new measure of calm and fun to airports to relieve some… Read More »
Air Canada subsidiary Rouge resumes service
Air Canada’s Rouge subsidiary has resumed service after a seven-month hiatus. Rouge has restarted flights from Toronto to Orlando, Fla.;… Read More »
How American’s CEO met the challenge of a merger
Harvard Business School senior lecturer David Fubini discusses how American Airlines CEO Doug Parker successfully completed the difficult task of… Read More »
Study finds pre-departure testing significantly reduces risk
A study conducted by the Mayo Clinic, Georgia Department of Health and Delta Air Lines determined that pre-departure testing significantly… Read More »
Miami airport deploys dogs to detect COVID-19 cases
Miami International Airport is showing off what it claims is the first team of dogs deployed to sniff out COVID-19… Read More »
Alaska Airlines commits to HBCU partnership
Alaska Airlines is the first airline to join the HBCU Partnership Challenge, an effort to promote greater engagement with historically… Read More »
Hawaiian Airlines restarts service to American Samoa
Hawaiian Airlines is resuming service next week between Honolulu and American Samoa, a route that was paused in March 2020…. Read More »
Can dogs tell the difference between oops and gotcha?
Research published in Scientific Reports suggests dogs understand the difference between humans’ deliberate and accidental acts, but Clive Wynne, director… Read More »
What funding option is right for you?
Entrepreneurs can use multiple options — such as bank loans, crowdfunding and angel investment — to get their ideas off… Read More »
Little details improve the customer experience
Small details can make customers’ experiences memorable and form relationships that keep them coming back, writes Pia Silva of Worstofall… Read More »
The power of getting incredibly focused
To position small businesses for success, entrepreneurs need to get laser-focused, advises Dustin Siggins. It’s important to free up mental… Read More »
Meetings business at family-friendly resorts bounces back
The meetings business at family-friendly resorts, such as Wilderness Resort in Wisconsin Dells, Wis., and Grand Traverse Resort and Spa… Read More »
Gleneagles estate spa partners with Dr. Barbara Sturm
The Gleneagles estate and hotel in Scotland has completed a redesign of its spa and leisure facilities with 20 treatment… Read More »
United to resume food purchases in main cabin Sept. 15
United Airlines’ main cabin passengers will be able to buy food on board starting Sept. 15 and can order in… Read More »