Study: Acknowledge employee emotions to build trust
Leaders build trust when they notice and acknowledge employees’ emotions, and that benefit applies even when a leader incorrectly suspects… Read More »
Study: Black representation in hospitality C-suite drops
The Castell Project’s “Black Representation in Hospitality Leadership 2021” study shows that representation for Black hospitality professionals took a step… Read More »
Fed survey: Pandemic effects highlight education gap
A Federal Reserve survey shows financial hardships caused by the coronavirus crisis had a much deeper effect on Americans who… Read More »
How Nike’s top exec for N. America manages challenges
Former NBA executive Sarah Mensah took over leadership of Nike’s North American division in March after heading the brand’s operations… Read More »
Here’s what you need to build a strong hybrid workplace
An audit of internal communications, meetings and workflows can help companies understand their culture before they design rules around hybrid… Read More »
IRI rolls out tools to bolster BIPOC suppliers
IRI has launched the Diversity Advantage Program to support BIPOC suppliers gain some traction in the industry via a host… Read More »
Restaurant industry sees limited C-suite diversity
While the workforce in the restaurant industry is diverse, this does not carry over to management, where 83% of executives… Read More »
App identifies safe spaces for Black LGBTQ people
Out in Tech and the National Black Justice Coalition are combating violence and hate toward the Black LGBTQ community through… Read More »
Foundation forms fund to aid Black-led nonprofits
The Philadelphia Foundation has formed the $1.8 million Black Community Leaders Fund with a $1 million contribution from Facebook and… Read More »
Hilton’s latest resort opens in Yucatan
Hilton’s new Yucatan Resort Playa del Carmen has opened in Mexico, catering to all-inclusive, adults-only tourists. The resort has 60… Read More »
Unused miles could flood airline market
Passengers accrued up to $27.5 billion in unused loyalty program miles in 2020, and travel experts expect them to start… Read More »
AmEx offering customers “buy now pay later” on flights
American Express is joining other banks in offering consumers a “buy now pay later” option on their credit cards. The… Read More »
Face covering requirement remains for planes, airports
New guidance from the Centers for Disease Control and Prevention says fully vaccinated people no longer need to wear masks… Read More »
Delta CEO bets on rebound in business travel
Delta Air Lines CEO Ed Bastian predicted in an interview that business travel would begin to rebound by the end… Read More »
Air Canada plans Sept. restart for Hawaii, new routes
Air Canada plans to restart flights to Hawaii from Vancouver and Calgary in September, and will also add new Hawaii… Read More »
United Airlines adds beverage options on longer flights
United Airlines is expanding its beverage options to include beer, wine and hard seltzer for sale on flights over two… Read More »
Expansion projects underway at Mont. airports
Two Montana airports have expansion projects underway that will help meet surging demand for outdoor vacations. Glacier Park International Airport… Read More »
Delta helps NIKE donate $1M in unused airfare to nonprofits
Delta Air Lines is working with NIKE to donate the value of more than $1 million in unused tickets to… Read More »
Newark, N.J., airport plans cargo expansion
The Port Authority of New York and New Jersey plans to expand cargo facilities at Newark Liberty International Airport with… Read More »
TSA screens 1.85M on May 16 as air traffic continues rebound
The Transportation Security Administration screened 1.85 million people on Sunday, May 16, the highest daily tally since March 2020.
Idaho capital exemplifies trend toward small-city flights
Boise, Idaho, exemplifies US airlines’ efforts to increase service to small cities and outdoor leisure destinations, with Delta, Southwest and… Read More »
US airlines offer quarantine-free Italy flights
United, Delta and American are all now offering COVID-tested flights to Italy that allow tourists to bypass quarantine requirements by… Read More »
JetBlue CFO to depart in June
JetBlue CFO Steve Priest will leave the airline June 11. Ursula Hurley, head of treasury and investor relations, will serve… Read More »
Delta adds destinations from Boston, N.Y.
Delta Air Lines is adding three new routes from Boston in October with flights to Dallas, Toronto and Charlotte, N.C.,… Read More »
Southwest exec on tech upgrades during a pandemic
Southwest Airlines had to transition to remote work just as it was in the midst of implementing one of the… Read More »
United adds domestic flights as restrictions ease
United Airlines plans to add more than 400 flights to its daily schedule in July, and says it will fly… Read More »