Crowne Plaza takes new view of business travelers
IHG Hotels & Resorts flag Crowne Plaza is changing its long-time marketing push toward “bleisure” conference-goers and frequent business travelers,… Read More »
Marriott exec details service policy grounded in listening
Customer service at Marriott International, decades in the making, stays aligned with guest expectations, says Julius Robinson, head of sales… Read More »
Splash Universe in Dundee, Mich., partially reopens
Splash Universe in Dundee, Mich., has reopened its hotel under new ownership. The water park is set to reopen later… Read More »
Latest tool for hotel hackers: OpenDocument
Hackers using a new scheme based on OpenDocument text files pose an especially sinister threat to hotel cyber-security, experts warn…. Read More »
Chicago lodging winds blowing favorably, officials report
Hotel and tourism leaders are bullish on Chicago’s hospitality prospects, but cite caveats of staff shortages, lagging business travel recovery… Read More »
Fullerton Ocean Park Hotel in Hong Kong opening soon
Ocean Park is slated to open its new Fullerton Ocean Park Hotel in Hong Kong on Monday. The hotel will… Read More »
Hotels sweeten deals with free gas as inflation sours travel
Many hotels are offering free gas cards as perks this summer to counter higher fuel prices — and room rates… Read More »
Survey: Business travel continues to lag
Business travel has yet to fully recover from the pandemic, with 68% of corporate executives saying they expect their expenditures… Read More »
TSA adds PreCheck gender option
The Transportation Security Administration will add a new gender option on its application process to the PreCheck program “to better… Read More »
Wake up sense of the city by savoring hotel breakfast
A traveler wishing to learn about the destination of the moment would do well to start with the hotel breakfast… Read More »
Sunstone in, Vonage out in S&P SmallCap 600
Sunstone Hotel Investors Inc., a real estate investment trust, will replace communication services provider Vonage Holdings Corp. in the S&P… Read More »
Groundbreaking Hawaiian Airlines pilot retires
Kendall “Kiki” Culler, one of the first women to pilot Hawaiian Airlines planes, got a warm welcome at the end… Read More »
Air Canada partners with Airbus on carbon removal
Air Canada is among six airlines that are partnering with Airbus in purchasing carbon removal credits from 1PointFive, an Airbus… Read More »
Alaska plans to intro electronic luggage tags this year
Alaska Airlines will begin to offer passengers electronic luggage tags later in 2022 to help reduce the time spent dropping… Read More »
Air Canada will relaunch Miami-Vancouver route
Air Canada will reconnect service in December between Miami and Vancouver on Canada’s Pacific coast. The airline has not flown… Read More »
Aviation reiterates commitment to carbon neutrality
Sustainability is the headline topic at the Farnborough, England air show as aviation pursues a variety of emissions-cutting approaches, including… Read More »
Opinion: Hotelier wins in Boston convention center plan
Most local hotels figure to gain little benefit from the proposed $400 million expansion of the Boston Convention & Exhibition… Read More »
Wellness walks wild side in resort’s animal-aided amenity
The Armathwaite Hall Hotel & Spa in England’s Lake District is enlisting the animal kingdom as a stress relief regimen… Read More »
Inflation, interest rates cited as red flags for hotel buys
Rising inflation and interest rates are cooling the ardor of small-to-medium-size hotel investors despite the heat-up of leisure travel, a… Read More »
Hopes rise along with occupancy for Chicago Loop hotels
Hotel occupancy in the Chicago Loop has reached its highest level since the pandemic started, and a board member of… Read More »
MCR secures $420M in refinancing for 30 hotels
Four firms have combined to provide hotel owner-operator MCR with a $420 million refinancing package for 30 Marriott- and Hilton-affiliated… Read More »
Dallas’ NewcrestImage continues growth after sell-off year
Dallas-area chain NewcrestImage is expanding its portfolio by nearly 700 rooms with the purchase of four La Quinta-branded properties in… Read More »