Celestyal Cruises Expands Horizons in 2024-25 with New Destinations and Offers Free Cruise for Loyal Customers

Celestyal Cruises is set to broaden its offerings with the introduction of three new countries — Croatia, Montenegro, and Italy — and six new ports in its 2024 and 2025 seasons. This expansion includes exciting destinations like Kefalonia, Katakolo, and Corfu in Greece; Dubrovnik in Croatia; Kotor in Montenegro; and Bari in Italy. The Celestyal Journey will embark on these new adventures starting March 2, 2024, with a seven-night “Heavenly Adriatic” cruise featuring full days in these picturesque locations.

New Itinerary and Fleet Refresh

• Heavenly Adriatic Cruise: The itinerary includes stops in Kefalonia, Kotor, Bari, Corfu, and a late-night stay in Dubrovnik.
• Fleet Update: The announcement follows a recent fleet refresh, highlighting Celestyal’s commitment to enhancing customer experiences.

Customer-Centric Approach

• Listening to Customers: According to Chief Commercial Officer Lee Haslett, the addition of new destinations is a response to customer and agent network feedback, with Italy, Croatia, and Montenegro being highly requested.
• Special Promotions: The 2024 “Heavenly Adriatic” voyage is now available under a holiday promotion, with deals starting at $579 per person for bookings through November 30, 2023. The 2025 sailings will open for bookings soon.

Updated Itineraries and Loyalty Rewards

• Itinerary Changes in 2024: Celestyal will also update two further sailings in 2024, replacing the “Three Continents” itineraries with the “Idyllic Aegean” itinerary, featuring destinations like Thessaloniki, Kusadasi, Heraklion, Mykonos, Santorini, and Milos.
• Rewarding Loyal Customers: Guests already booked on the Celestyal Journey itineraries departing Athens on March 2, 9, and 16, 2024, will receive the lower promotional rates and a complimentary “Three Continents” cruise on the Celestyal network.

Support for Travel Partners

• Preserving Agent Commissions: Celestyal emphasizes its commitment to travel partners by preserving agent commission on all rebooked cruises.
• New Brand Identity: The cruise line is establishing itself as a confident challenger brand with a fresh identity and a clear direction for the future.

Re-accommodation and Free Cruise Offer

• Contacting Guests and Partners: Guests and travel partners with reservations on the updated March 2024 itineraries will be contacted for re-accommodation on the newly refurbished Celestyal Journey or other suitable options.
• Eligibility for Free Cruise: Guests who retain their booking dates for the updated itineraries in March will be eligible for the free cruise offer, redeemable over the next three years on applicable sailings.

Celestyal Cruises’ expansion into new destinations, along with its focus on customer satisfaction and loyalty, signals a new era of growth and innovation for the company. These efforts demonstrate Celestyal’s dedication to providing unique, immersive cruising experiences while valuing and rewarding its loyal customers and travel partners.