Delta announces improved onboard Wi-Fi service

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Passenger using a PED

Delta is outfitting nearly all of its US domestic mainline aircraft with faster and more reliable Wi-Fi by the end of 2022. The airline’s new Viasat Wi-Fi is on average up to twice as fast as the service offered in 2019.

More than 300 Delta aircraft are today equipped with fast-streaming Viasat Ka-Band Wi-Fi and the carrier says it plans to offer it on 500-plus aircraft by the end of the year.

Glenn Latta, Managing Director, In-Flight Connectivity, said: “New Wi-Fi on Delta is faster and more reliable than ever before. We’ve put this connection through countless tests and scrutinised every detail to ensure customers are getting speed and reliability that exceeds their expectations.”

Ekrem Dimbiloglu, Managing Director, In-Flight Entertainment & Connectivity, said: “As we look for new ways to bring an at-home experience to more customers, we see personal device streaming as an ‘and’ for our customers who purchase Wi-Fi access, not an ‘or’. It’s why we recently added new partners like Spotify, HBO Max and Peloton to continue to enrich Delta Studio as a platform and offer even more of the content our customers love. And, good news – they can expect to see more of this in 2022.”

Once on board, customers can select the “DeltaWiFi.com” network in their device’s settings and will be automatically directed to a landing page where Wi-Fi can be purchased for a flat rate of US$5 per flight.

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