Delta biometric program to enhance travel experience
Delta Air Lines is launching a biometric screening program in Atlanta and Detroit in partnership with the Transportation Security Administration that aims to expedite the check-in and boarding process with facial recognition technology for travelers who hold passports and are members of Delta’s frequent flyer program and the TSA’s PreCheck program. At Hartsfield-Jackson Atlanta International Airport, Delta is opening an express lobby and baggage drop service exclusively for travelers eligible for the biometric program. “We want to give our customers more time to enjoy travel by unlocking simplified, seamless and efficient experiences from end to end,” said Byron Merritt, Delta’s vice president of brand experience design.