Despegar Introduces AI Trip Planner in Latin America

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Despegar, an online travel agency operating in 19 countries across Latin America, has launched a generative artificial intelligence trip planner. Here are the key details:

  • First in Latin America: Despegar claims that its AI trip planner is the first of its kind for a travel company in Latin America.
  • Beta Version: The beta version of the trip planner is currently available on Despegar’s Argentina website and in the app for members of its loyalty program, Pasaporte Despegar.
  • Rollout Plans: Despegar intends to gradually roll out the capabilities of the AI trip planner to customers in all its markets across Latin America.
  • Personalized Itineraries: Travelers can use the trip planner to receive customized travel itineraries. It can also help users put together packages that include flights, accommodations, and car rentals. Additionally, the planner provides recommendations on activities to do at the destination.
  • AI Benefits: Despegar emphasizes the benefits of AI in enhancing operational efficiency, offering personalized products and services at scale, and creating more intuitive customer experiences.
  • Package Optimization: The trip planner employs a machine learning algorithm to identify optimal combinations of airfares and hotels to create the best travel packages for users.

Despegar’s move to introduce an AI-powered trip planner reflects the growing trend of AI and machine learning in the travel industry to provide more tailored and efficient travel experiences for customers.

Sources: AirGuide Business airguide.info, msn.com, Despegar

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