Etihad Delivers Record Q1 Profit on Passenger Demand

Etihad Airways has reported a record-breaking first-quarter profit of $187 million (AED 685 million) for 2025, reflecting a 30 percent year-on-year increase driven by strong passenger demand and improved operational efficiency. The Abu Dhabi-based carrier revealed the results on May 21, 2025, citing robust performance across both passenger and cargo segments, as well as enhanced customer satisfaction metrics.

The airline’s total revenue rose by 15 percent compared to the same period in 2024, supported by a significant boost in passenger activity. In Q1 2025, Etihad carried five million passengers, marking a 16 percent increase from the prior year and contributing to a rolling 12-month total of nearly 20 million travelers. Passenger revenue grew 16 percent to $1.5 billion (AED 5.5 billion), supported by an expanded network, increased flight frequencies, and a 14 percent rise in Available Seat Kilometres (ASK). The carrier also achieved an improved passenger load factor of 87 percent.

Etihad also posted a notable increase in customer satisfaction, with performance scores improving by 20 percent year-on-year. Enhancements in areas such as check-in, boarding, in-flight service, food and beverage, onboard Wi-Fi, and the airline’s digital platforms all contributed to this result. The launch of new in-flight menus and a new airport lounge further enriched the customer experience.

Cargo revenue increased by 8 percent, even as total volumes declined by 4 percent, indicating stronger yields across cargo operations. Operational excellence led to a 32 percent increase in EBITDA, which reached $379 million (AED 1.4 billion) in the quarter. Cash flow from operations climbed 11 percent to $500 million (AED 1.8 billion), and net leverage improved to 1.1x from 1.9x in March 2024, strengthening the airline’s financial position.

The airline’s fleet expanded to 98 aircraft by the end of March, with the reactivation of its sixth Airbus A380 and the April addition of another Airbus A350-1000. Etihad continues to invest in its premium widebody fleet to support long-haul operations and high-demand markets. CEO Antonoaldo Neves emphasized the airline’s focus on sustainable growth, operational efficiency, and delivering high-quality guest experiences as key drivers behind the positive results.

As of March 2025, Etihad operated flights to 80 destinations worldwide and plans to launch 16 new routes throughout the year as part of its continued global expansion strategy. These developments align with the airline’s broader commitment to transforming Abu Dhabi into a major global aviation hub while positioning itself as a leading player in the competitive international travel market.

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