Frontier Airlines Passenger Refuses Exit Row Instructions, Prompting Plane to Deboard

A Frontier Airlines passenger’s refusal to comply with exit row instructions led to the entire flight being deboarded. In a viral TikTok video posted on May 9th, travel blogger Tia (@travelwithtia23) recounted an incident where an unidentified woman, wearing glasses, engaged in a heated argument with airline staff. Despite fellow passengers urging her to cooperate, she adamantly refused, escalating tensions on board.

“This lady right here, from the moment she boarded and acknowledged the exit row, displayed a dismissive attitude,” Tia explained. “I sensed trouble brewing.”

The video captures the woman in a confrontation with a female flight attendant, gesturing defiantly as she questions their authority. Despite attempts by the flight crew to convey safety instructions mandated by the Federal Aviation Administration (FAA), the woman persists in her belligerence.

As laughter erupts among passengers in the background, the woman’s behavior becomes increasingly confrontational. Disregarding the flight attendant’s instructions, she indulges in snacks and dismisses further attempts at communication.

Efforts to defuse the situation prove futile, with the captain eventually intervening to address the issue. Law enforcement is summoned, resulting in the woman’s removal from the aircraft at Charlotte Douglas International Airport in North Carolina.

Regrettably, all passengers were required to deplane due to the disruption caused by the unruly passenger.

The incident underscores the FAA requirement for passengers seated in exit rows to not only acknowledge safety instructions but also verbally commit to assisting others in emergencies.

Sources: AirGuide Business airguide.info, bing.com,