How HR can help businesses prepare for the future

HR has been evolving for years, but the pandemic has shown how the function can help businesses be “future ready” when models of the past are no longer valid, says Esha Gulati, regional HR leader for Asia at ZS. “Technology can customize and personalize the learning experience to a certain extent by the business needs, which sums up the potential of the partnership between HR tech leaders and business leaders,” Gulati says.