Korean Air Adjusts Inflight Menu to Enhance Safety Amid Increasing Turbulence
In response to a rising number of severe turbulence incidents, Korean Air has revised its inflight services to prioritize passenger and crew safety. The most notable change is the removal of instant noodles from the economy class menu, a decision aimed at reducing the risk of burn-related injuries during flights.
Korean Air’s Proactive Approach to Inflight Safety
Korean Air’s decision to eliminate instant noodles from its economy class offerings is part of a broader initiative to adapt its service protocols in light of frequent turbulence events. The airline has introduced alternative snack options such as sandwiches, corn dogs, and hot pockets. This menu adjustment is accompanied by the availability of a self-service snack bar on long-haul flights, ensuring passengers enjoy a variety of choices while minimizing safety risks.
A representative from Korean Air’s communications team explained, “In the face of increased turbulence incidents, our updated snack service is designed to prevent accidents and enhance overall passenger satisfaction. We are diligently monitoring customer feedback to tailor our offerings on each route according to preferences.”
Changes in Service Protocols
Beyond menu modifications, Korean Air has also altered its in-flight service times. Since July 1, the airline has started concluding cabin services 40 minutes before landing on medium and long-haul routes, a significant shift from the previous 20-minute protocol. This adjustment is intended to minimize movement in the cabin during critical flight phases when turbulence is more likely.
The airline has reported a doubling in turbulence-related incidents in the first quarter of 2024 compared to the same period in 2019. These changes are part of a strategic response to ensure safety as flights descend through varying atmospheric conditions.
Global Trends in Turbulence and Airline Responses
The issue of in-flight turbulence is not unique to Korean Air. Recent months have seen several severe turbulence incidents affecting global carriers. For instance, a Singapore Airlines flight from London to Singapore encountered extreme turbulence, resulting in numerous injuries and a tragic fatality. Following this incident, Singapore Airlines promptly revised its policy to suspend hot meal and drink services whenever the seatbelt sign is activated.
Similarly, a Turkish Airlines flight experienced turbulence severe enough to cause serious injuries to a flight attendant, highlighting the ongoing challenges airlines face in ensuring safety during unexpected weather disturbances.
These incidents underscore the importance of proactive measures by airlines worldwide to adapt their service protocols and training to better safeguard passengers and crew against the unpredictable nature of severe weather conditions during flights.
Sources: AirGuide Business airguide.info, bing.com, Korean Air, simpleflying.com