Omnevo announces new on-board and pre-order catering programme developments

Omnevo has collaborated with dnata on two new airline projects to develop the on-board and pre-order catering programmes for Fly Jinnah and Fly Arna. The projects will focus on Point of Sale (PoS) and Retail Management, as well as Supply Chain elements including flight scheduling, logistics and loading.

The additions to Omnevo’s digital ancillary revenue platform will give the airlines the capacity to fulfil digital pre-order programmes, integrating the on-board PoS with seat mapping and passenger manifests. Additionally, the software will create new operational efficiencies and significant new levels of speed and support for cabin crew functions and processes.

Peter Coelho, Chief Operating Officer, Omnevo, highlighted the platform’s versatility and ability to adapt to any specific needs, timescale and budget.

“The core beauty of the customised platform is that each airline can tailor its own selection of modules to precisely target key priorities across both operational issues and the needs of the passenger experience,” he said, “This unique versatility enables all airlines, from the largest legacy carriers to small regional LCCs to adopt and grow a digital platform specifically focused on their key needs and priorities.”

The new additions to the platform took four weeks to complete, which Coelho added was “remarkably quickly”.

Omnevo has also completed platform expansions throughout 2022 across airlines and airports, including projects with Virgin Atlantic, Virgin Australia, Air Europa, Frankfurt Airport and Zurich Airport.

Its presence in the travel industries also extends to the rail sector, supporting leading operators Eurostar and Thalys through partnerships with service providers Momentum and Railrest respectively.

Michael Raasch, CEO, Omnevo, believes that 2023 will see a major acceleration in the digital ancillary revenue platforms: “the post-crisis recovery is well underway and more airlines, airports and rail operators are positioning their businesses digitally to enhance the passenger experience, raise operational efficiencies (including major sustainability gains), and increase their revenue and profitability.

In my view, these operators are strategically placed to seize major competitive advantages as the recovery accelerates in the second half of the year,” he said.