Pandemic’s impact on spa industry detailed in new ISPA research

The ISPA Foundation has released the initial findings of the 2021 ISPA US Spa Industry Study, which reveal the effects of the COVID-19 pandemic on the US spa industry in a number of key areas. The ISPA Foundation commissioned PricewaterhouseCoopers (PwC) to conduct the annual study. The findings of the “Big Five” spa statistics — total revenue, spa visits, spa locations, revenue per visit and the number of employees working in the United States spa industry — were revealed by PwC representatives during the 2021 ISPA Stronger Together Summit.