Qantas to Launch New Tech and AI Innovation Center in Adelaide

Qantas will open a major product innovation center in Adelaide, Australia, with the facility scheduled to launch in March 2026. The Sydney-based airline said the new hub will employ more than 420 technology specialists over the next three years. Roles will span technology product development, including artificial intelligence (AI) and data engineers, software developers, digital experience designers and project managers.

Supported by the South Australian Government, the center will be located in Adelaide’s central business district.

“Innovation has been a core part of the airline’s DNA for more than 100 years. This center marks a new chapter in our efforts to reimagine the travel experience for the millions of customers who fly with us,” said Qantas Group CEO Vanessa Hudson.

Hudson emphasized that technology and AI will play a central role in improving every stage of the travel journey, from booking and check-in to inflight services and baggage collection. “This new hub will bring the best Australian skilled talent together to build digital products and experiences that make travel easier and more personalized,” she said.

Qantas added that Adelaide’s growing tech ecosystem and strong university partnerships make it an ideal base for the new center. The airline is collaborating with Adelaide University on recruitment and training pipelines.

South Australian Premier Peter Malinauskas said the partnership represents a major investment in the region’s tech workforce. “This historic agreement with Qantas will help supercharge growth in new highly skilled, high-tech jobs,” he said. “Through strategic partnerships, including collaboration between Adelaide University and the Australian Institute for Machine Learning, we are building a strong pipeline of talent with advanced AI and digital skillsets.”

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Qantas to Launch New Tech and AI Innovation Center in Adelaide

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