Royal Jordanian Secures Top 5 Global Ranking for On-Time Performance in 2023

Royal Jordanian (RJ) has achieved a prestigious position among the world’s leading airlines, securing a spot in the top five for best on-time performance (OTP) in 2023. This accolade is particularly notable as it ranks RJ against international airlines that conduct over 30,000 flights annually, highlighting the airline’s commitment to punctuality and reliability.

The airline’s impressive OTP rate of 86.38% was reported by OAG, the renowned international research institute. OAG’s analysis covers more than 98% of all scheduled flights operated by RJ, providing a comprehensive and reliable assessment of the airline’s performance. This high punctuality rate underscores Royal Jordanian’s dedication to maintaining a seamless and efficient operation, ensuring that passengers’ travel plans proceed without disruption.

Samer Majali, RJ’s Vice Chairman and CEO, attributed this remarkable achievement to the airline’s continuous effort to operate round-the-clock with a focus on quality and punctuality. He emphasized the role of the airline’s dedicated and highly skilled team in providing quality ground-handling services and robust flight planning, which strictly adheres to the airline’s scheduling system.

This global recognition not only highlights Royal Jordanian’s operational excellence but also reinforces its position as a leading carrier in the aviation industry. The airline’s focus on punctuality is a critical component of its customer service strategy, aiming to enhance passenger satisfaction and loyalty. As RJ continues to build on this success, it remains committed to offering reliable and efficient services to travelers around the world.

Royal Jordanian’s ranking among the top five airlines for on-time performance is a testament to its operational capabilities and the effectiveness of its strategic initiatives aimed at enhancing overall service quality. This achievement reflects the airline’s dedication to excellence and its contribution to elevating the standards of global air travel.