Singapore Airlines rated the best airline in 2021 by Condé Nast Traveller
Travel and lifestyle magazine Condé Nast Traveller has published its 2022 list of the best airlines in the world.
The list has been revealed as part of the magazine’s annual Readers’ Choice Awards, “the most important awards in the travel industry, celebrating the ultimate places, movers and fixers on the planet”. As the name suggests, the Readers’ Choice Awards are presented according to the results of surveys taken by Condé Nast Traveller readers.
With its longstanding reputation for customer satisfaction, it’s not surprising that Singapore Airlines has been named the best airline in the world.
When it came to airlines, readers had their say on several aspects. These included their experience (if any) with flight disruption, food and drink available on board, and overall customer service. The feedback was collated and each airline was given a numerical score, with 100 being the highest possible.
According to this, the top-20 ranking of the best airlines in the world is as follows:
- 20. Swiss International Air Lines (75.87)
- 19. Alaska Airlines (76.71)
- 18. Tradewind Aviation (76.97)
- 17. Air France (76.98)
- 16. British Airways (77.01)
- 15. KLM Royal Dutch Airlines (78.50)
- 14. Air New Zealand (80.44)
- 13. Virgin Atlantic (80.49)
- 12. Hawaiian Airlines (80.50)
- 11. Qantas (81.11)
- 10. JetBlue Airways (81.96)
- 9. JAL (Japan Airlines) (83.23)
- 8. Delta Air Lines (83.65)
- 7. Cathay Pacific (84.73)
- 6. ANA (All Nippon Airways) (85.63)
- 5. Etihad Airways (85.69)
- 4. Emirates (85.80)
- 3. Qatar Airways (85.99)
- 2. Turkish Airlines (87.71)
- 1. Singapore Airlines (89.65)
Condé Nast Traveller