SITA launches Flex-as-a-Service platform

SITA has launched its SITA Flex-as-a-Service, a next-generation “beyond common-use” platform that allows airlines to provide a completely mobile experience to passengers while enabling the flexibility to rapidly respond to passenger’s changing needs.

SITA Flex APIs will enable airlines to create new and bespoke passenger processing features and streamline their app development process, allowing them to scale far faster than in the past, meaning that carriers don’t have to undergo lengthy and costly certification through their common-use providers to ensure smooth integration.

The speed of deployment was demonstrated in a recent hackathon hosted by SITA and Microsoft where developers were able to build a working application within 24 hours. This means airlines can implement new services such as self-service bag tagging within days.