Sales managers must ensure customer, employee loyalty
Sales leaders are always focused on building customer loyalty, but often overlook the importance of encouraging loyalty within their companies…. Read More »
How to turn customers into fans with loyalty programs
McKinsey research indicates successful loyalty programs can boost revenue from customers by 15% to 25% annually, but two-thirds of such… Read More »
OTO plans global expansion
OTO, a UK company that supplies CBD spa products to Mandarin Orange hotels, Selfridges and Harrods, is expanding after raising… Read More »
UK town could get Elysium Water Park with spa
The developers behind the proposed Elysium Water Park are considering Bournemouth, England, as the possible location for the $103.5 million… Read More »
Fla. spa package features special Swiss skin care treatment
Eau Palm Beach Resort in Manalapan, Fla., is offering a two-night luxury package that benefits breast cancer research and includes… Read More »
Ancient sloths likely ate meat as well as plants
Giant ground sloths that lived during the Ice Age probably ate scavenged meat as well as plants, unlike modern sloths,… Read More »
Why to consider getting business interruption insurance
As a small-business owner, an interruption caused by a natural disaster or a theft can have a major negative impact… Read More »
How to build a culture to reduce turnover
Companies can combat today’s high turnover with several techniques, customer service consultant John DiJulius III writes. DiJulius’ 10 ways to… Read More »