Loyalty programs need personalization to succeed
Consumer loyalty is harder to secure during the pandemic, so brands should consider programs that actively engage consumers via instant… Read More »
Hawaii spa hosts facial created by Gwyneth Paltrow’s goop
The 50-minute goop Glow Facial is the first treatment to be rolled out by Gwyneth Paltrow’s wellness brand. The treatment… Read More »
How to craft a strategic plan for a year of growth
Proper strategic planning by business owners triggers growth, business coach David Finkel writes. For 2022, business owners should be focusing… Read More »
Hertz orders 100,000 Teslas
Wait a second. Didn’t the pandemic drive Hertz into bankruptcy? Oh well, the new Hertz is gonna power a whole… Read More »
How to accurately analyze and cut business expenses
Cutting business expenses begins with first reviewing where your money is going and understanding how those expenditures are helping —… Read More »
Reexamine customer’s needs to maintain an edge
The pandemic has shown the value of regularly reviewing buyer experiences, as buyers needs’ have dramatically changed. “By constantly asking… Read More »
Cultivate local connections to grow your business
Raising community awareness and trust for your business can lead to greater success, says Jennifer Acree, founder and CEO of… Read More »
Ellen DeGeneres creates product line for sensitive skin
Ellen DeGeneres describes her Kind Science skin care line as “age-positive.” The celebrity developed the line due to DeGeneres’ struggle… Read More »
Privai expands into spa, salon business
Privai is building on the success of its skin and body care products business by establishing Privai Spa + Salon,… Read More »
Therme wellness theme park proposed for NYC
Friends of the High Line has announced plans to open a Therme wellness theme park in New York after 2025…. Read More »
ISPA: Med spas resilient through pandemic
Research published by ISPA finds that US med spas have been less affected by the coronavirus pandemic than the hotel… Read More »
Mindful eating may help improve well-being
Mindful eating — being present physically and emotionally to experience food as it is being eaten — has been shown… Read More »
Tips for when to take out loans, use credit cards
People with wealth take out loans and use credit cards, but generally they tend to borrow to grow their finances,… Read More »
How to make customer service a game-changer
Startup executives must see customer service as a priority if they want to outshine competitors, write authors Martin Schilling and… Read More »
Sales managers must ensure customer, employee loyalty
Sales leaders are always focused on building customer loyalty, but often overlook the importance of encouraging loyalty within their companies…. Read More »
How to turn customers into fans with loyalty programs
McKinsey research indicates successful loyalty programs can boost revenue from customers by 15% to 25% annually, but two-thirds of such… Read More »
OTO plans global expansion
OTO, a UK company that supplies CBD spa products to Mandarin Orange hotels, Selfridges and Harrods, is expanding after raising… Read More »
UK town could get Elysium Water Park with spa
The developers behind the proposed Elysium Water Park are considering Bournemouth, England, as the possible location for the $103.5 million… Read More »
Fla. spa package features special Swiss skin care treatment
Eau Palm Beach Resort in Manalapan, Fla., is offering a two-night luxury package that benefits breast cancer research and includes… Read More »
Ancient sloths likely ate meat as well as plants
Giant ground sloths that lived during the Ice Age probably ate scavenged meat as well as plants, unlike modern sloths,… Read More »
Why to consider getting business interruption insurance
As a small-business owner, an interruption caused by a natural disaster or a theft can have a major negative impact… Read More »
How to build a culture to reduce turnover
Companies can combat today’s high turnover with several techniques, customer service consultant John DiJulius III writes. DiJulius’ 10 ways to… Read More »