Tips for when to take out loans, use credit cards
People with wealth take out loans and use credit cards, but generally they tend to borrow to grow their finances,… Read More »
How to make customer service a game-changer
Startup executives must see customer service as a priority if they want to outshine competitors, write authors Martin Schilling and… Read More »
Sales managers must ensure customer, employee loyalty
Sales leaders are always focused on building customer loyalty, but often overlook the importance of encouraging loyalty within their companies…. Read More »
How to turn customers into fans with loyalty programs
McKinsey research indicates successful loyalty programs can boost revenue from customers by 15% to 25% annually, but two-thirds of such… Read More »
OTO plans global expansion
OTO, a UK company that supplies CBD spa products to Mandarin Orange hotels, Selfridges and Harrods, is expanding after raising… Read More »
UK town could get Elysium Water Park with spa
The developers behind the proposed Elysium Water Park are considering Bournemouth, England, as the possible location for the $103.5 million… Read More »
Fla. spa package features special Swiss skin care treatment
Eau Palm Beach Resort in Manalapan, Fla., is offering a two-night luxury package that benefits breast cancer research and includes… Read More »
Ancient sloths likely ate meat as well as plants
Giant ground sloths that lived during the Ice Age probably ate scavenged meat as well as plants, unlike modern sloths,… Read More »
Why to consider getting business interruption insurance
As a small-business owner, an interruption caused by a natural disaster or a theft can have a major negative impact… Read More »
How to build a culture to reduce turnover
Companies can combat today’s high turnover with several techniques, customer service consultant John DiJulius III writes. DiJulius’ 10 ways to… Read More »
10 social channels to diversify your customer outreach
A recent Facebook outage affected businesses around the world, and the interruption has led many entrepreneurs to consider the need… Read More »
Spas offer perfect venue for bachelorette parties
Spa bachelorette parties offer brides to be a chance combine bonding with friends and self-care. “Relaxation, good energy, and a… Read More »
New images revealed of Therme Manchester in England
Therme Group has released new images of its planned water park and spa resort, which is set to open in… Read More »
“Pandora Papers” expose hidden wealth of the powerful
Some 11.9 million documents, dubbed the “Pandora Papers,” have been leaked to the International Consortium of Investigative Journalists detailing the… Read More »
Companies offer earned-wage access through debit cards
Employees are gaining more financial flexibility thanks to companies offering earned-wage access via debit cards — a move that is… Read More »
Responding with “yes” keeps customer channels open
Customer service is all about finding a way to accommodate your clients’ requests. Answering your customers with a “no” ends… Read More »
Lessons on survival from independent housewares shops
Top-notch customer service, deep product knowledge, experimenting with different product categories and kicking up the e-commerce component have kept many… Read More »
Restaurant operators seek to keep outdoor dining
New York City and San Francisco have moved to permanently allow the outdoor dining areas that developed during the pandemic,… Read More »
Dermaplaning offers instant glow
Dermaplaning goes a step beyond ordinary exfoliation of the face, with an esthetician removing top layers of facial skin using… Read More »
List: Unique spa experience for international travelers
The underwater spa at Maldives’ Huvafen Fushi resort, the hot springs at Elite Springs Villas in Anxi, China, and the… Read More »
Ramya Hotels & Spa benefits from wellness travel trend
Ramya Hotels & Spa in Udaipur, India, is a popular destination with international travelers and features personalized wellness experiences that… Read More »
These treatments keep customers coming back in Toronto
LED light therapy at Vee spa, the Signature Custom Facial at Hammam Spa by Cela and Province Apothecary’s Custom Organic… Read More »
Floating violin celebrates return of music to Venice
Italian artist and woodworker Livio de Marchi has fashioned a floating violin that is nearly 40 feet long and 13… Read More »
What do loan underwriters want in an application?
Underwriters evaluating loan applications pay close attention to a business plan’s goals, executive summary, financial projections and market analysis, writes… Read More »
4 ways companies can prioritize female employees’ needs
Leaders and organizations can take four steps to help empower female employees and prioritize their needs in a pandemic-altered landscape… Read More »
Tracking “constant commerce” trends key, says Criteo
Criteo’s Commerce Trends Dashboard spotlights changing US consumer habits such as the rise in shopping for hotels and resorts, which… Read More »