Tips for offering proactive customer service
In order to provide the feel-good service your customers demand, there are several strategies to follow, writes Murph Krajewski of… Read More »
Pulse Partner Spotlight: SOTHYS
SOTHYS is a highly specialized brand that, from its creation in 1946, quickly developed an exceptional reputation thanks to its… Read More »
Take your first step toward the Summit
This May 10-14, join your fellow spa leaders for the ISPA Stronger Together Summit, a one-of-a-kind virtual event that includes… Read More »
Adults are drinking out of baby bottles
In a desperate attempt to appear cool on social media, tragically hip people in Dubai, Bahrain and other Gulf Arab… Read More »
Diversify finances to recover from crisis, expert writes
Recovery from COVID-19 shock has been complicated for one small business by its lack of financial diversification, writes Uma Shashikant… Read More »
Digital experience lessons for brands from Clubhouse
The popularity of Clubhouse offers lessons for brands in the importance of delivering digital experiences that enable human connections, writes… Read More »
Diverse teams benefit customers and the company
Research shows that diverse teams are more productive and make better decisions, so it’s important for founders to prioritize diversity… Read More »
Some college students continue spring break plans
Even though 60% of colleges canceled spring break and many others offered alternative breaks this year to keep students from… Read More »