Tips for boosting customer service
When it comes to customer service, make sure you’re offering a variety of choices to help the most customers, but… Read More »
No startup wants to fail. Why cash is the No. 1 factor
One of the top three issues leading startups to fail is a lack of cash, writes Michael Tasner, CEO of… Read More »
Farrah Fawcett’s hair flip back in style
A reboot of Farrah Fawcett’s ’70s flip is trending thanks to TikTok. Actresses Brie Larson and Ella Balinska have both… Read More »
Updated Seawater Spa to reopen in Dec.
Gurney’s Montauk Resort’s waterfront spa in Long Island, N.Y., is undergoing a renovation directed by architect Ignacio Alonso of Alonso… Read More »
Hotel spa guests seek naturopathic healing options
The availability of a resident naturopath at Anantara Veli Maldives and licensed naturopathic physicians at Omni Scottsdale Resort & Spa… Read More »
Spa programs address lingering COVID symptoms
The COVID-19 Health Rejuvenating program at the RAKxa resort in Thailand is a prime example of a new wave of… Read More »
Photographer uses the sun as his backdrop
Indian photographer Sulabh Lamba is using the sun as a backdrop for his silhouette photos depicting himself leap frogging with the sun,… Read More »
What to do to determine a business’ value
Working with a broker or other professional can help you determine the underlying value of a business before buying or… Read More »
Critical ISPA research releasing this month
This month, the full 2021 ISPA U.S. Spa Industry Study will be released to ISPA members. Since being cut short in 2020… Read More »
Product Learning Lab hits YouTube
ISPA Stronger Together Summit attendees greatly enjoyed getting an early, intimate look into what 30 of ISPA’s incredible resource partner… Read More »
These spa treatments are on the cutting-edge
Crystal-infused treatments at the Four Seasons Philadelphia, cryotherapy at Clean Market in New York City and flotation therapy at Pause… Read More »
Trending: These looks make the most of short hair
The slicked-back wet look, flipped ends and tight French braids are trending styles for those with short hair. The wavy… Read More »
Customers demand clean, natural, safe ingredients
Preservative suppliers are meeting consumers’ interest in killing germs and using personal care and home care products with natural ingredients… Read More »
This mistake keeps site visitors from becoming customers
Entrepreneurs may fail to convert website visitors to customers when the content on the top of the homepage is unclear… Read More »
Tactics to make your mark in a crowded space
To carve out space within a crowded market, Pia Beck, CEO at Curate Well, outlines tactics for small-business owners to… Read More »
How to get clarity on business finances
Before starting a business, aspiring entrepreneurs need to consider these key questions about their finances, writes Baruch Silvermann, founder of… Read More »
What does Henry Ford have to do with your cookout?
Henry Ford’s search for a wood supplier for his Model T cars led to the invention of charcoal briquets made… Read More »
Recruit and retain top talent
ISPA’s July Town Hall will feature a panel of spa leaders sharing insights on innovative talent recruitment and employee retention… Read More »
Beauty retail returns with some changes
Beauty retailers saw a 226% surge in foot traffic to stores in April from the same month last year as… Read More »
Travel advisers helping the grieving traveler
Travel advisers are finding themselves assisting grieving travelers, who lost a loved in the pandemic. Sometimes they want to visit… Read More »
Use empathy to support a strong workplace culture
Companies that have empathy embedded in their culture retain employees and can hire from a more diverse pool of potential… Read More »
Flared look of duck nails unexpected manicure for summer
Duck nails are popping up on social media in a big way, featuring fanned-out tips and bold designs. “I’m so… Read More »
Health club spas offer convenient post-workout recovery
Health club spa memberships are a great option for those seeking exercise and recovery under one roof. Sojo Spa Club… Read More »
Spas worldwide open doors as pandemic subsides
Surya Spa in Los Angeles, New York’s Bathhouse and Susanne Kaufmann in Bezau, Austria, top this list of spas to… Read More »
Leading through uncertainty
Learn how culture, compensation and communication can set your business apart in June Pulse‘s Talent Topics, focused on maintaining an agile approach… Read More »
Stay at the Summit
Stronger Together Summit registrants have until Aug. 6 to log into the CVENT Attendee Hub and view over 45 on-demand… Read More »