Industry remembers travel pioneer Philip Wolf
Travel industry colleagues remember the travel tech pioneer Philip Wolf, who died this week at 64. The founder of Phocuswright,… Read More »
United increases flights to vacation destinations
United Airlines has increased the frequency of flights on its summer schedule to Mexico, as well as some destinations in… Read More »
Your plans for returning clients
Last week, we polled on what you were doing to prepare for the return of customers. So many selected “other,”… Read More »
USTA advocating for travel tax credits
The US Travel Association is trying to drum up support for the bipartisan Hospitality Commerce and Jobs Recovery Act, which… Read More »
FAA extends policy on unruly air passengers
The Federal Aviation Administration will extend its “unruly-passenger zero-tolerance policy,” originally in place through the end of March, until the… Read More »
Forgot the sunscreen? Book an ice hotel
The first-of-its-kind Icehotel in Jukkasjarvi, Sweden, continues to draw guests to its comfort, with a formidable array of ice sculptures… Read More »
Seeing the aurora on Alaska Airlines
Yes, you can see the aurora borealis, popularly known as the “northern lights,” from an aircraft. A Washington Post writer… Read More »
3 diversity practices that do more harm than good
The vital role that diverse perspectives play in the success of businesses and organizations is no longer up for debate,… Read More »
Accountability can build trust or squander it
Trust requires accountability, and that accountability is displayed when expectations align with values and people are encouraged to do the… Read More »
Panel: Be inclusive to attract Hispanic customers
A United Fresh panel at Brandstorm discussed how to reach Hispanic consumers and the estimated $1.9 trillion in buying power… Read More »
Rosalind Brewer takes up Walgreens CEO post
Rosalind Brewer officially took over as Walgreens CEO this week, making her the only Black woman serving as chief executive… Read More »
App guides those with low vision through Starbucks stores
Starbucks is the first foodservice company to sign on to the visual interpreter service offered by Aira to help those… Read More »
Experiencing discrimination through VR diversity training
Reading about bias and discrimination is one thing — experiencing it, even if only as part of a training course,… Read More »
5 ideas for effective leadership
Great leaders surround themselves with collaborative, intelligent, positive, ambitious people, says Sean Fitzgerald, president of TruBlue Total House Care. Fitzgerald… Read More »
Noodles & Co. signs diversity pledge
Noodles & Co. will take steps to improve its workplace diversity as part of the CEO Action for Diversity &… Read More »
House addresses anti-Asian bigotry after Atlanta killings
Tuesday’s shooting deaths in Atlanta of eight people — six of whom were Asian American women — brought to national… Read More »
Peace of mind for a price: “Resort bubble” era opens
Island resorts in venues such as Hawaii and the Caribbean are going beyond coronavirus protocols such as pre-testing for visitors… Read More »
Forgot the sunscreen? Book an ice hotel
The first-of-its-kind Icehotel in Jukkasjarvi, Sweden, continues to draw guests to its comfort, with a formidable array of ice sculptures… Read More »
Delta plans to expand Wheels Up partnership
Delta Air Lines frequent flyers will soon be able to use their points with Wheels Up, a company that operates… Read More »
Hawaiian Airlines expands Pre-Clear to Japan, South Korea
Hawaiian Airlines has extended its Pre-Clear Program to three international destinations, allowing passengers from two Japanese airports and Seoul, South… Read More »
TSA tests ultraviolet disinfection for checkpoint bins
The Transportation Security Administration is testing technology at Reagan National Airport near Washington, D.C., that uses ultraviolet-C light to disinfect… Read More »
US airlines invest in biometric technology
American Airlines is piloting biometric boarding technology at Dallas/Fort-Worth International Airport, which scans a traveler’s face at a kiosk to… Read More »
