3 steps to becoming a customer-oriented company

Business is increasingly about customer niches and meeting their needs rather than developing products that cover large markets, write Profit… Read More »
Why resilience is not just for people

Resilience is a trait companies need just as much as people do, as COVID-19 has shown, according to this McKinsey… Read More »
Travel spike, shortages to mark Memorial Day weekend

Roughly 37 million Americans are expected to travel at least 50 miles from their homes this coming Memorial Day weekend… Read More »
This cosmetics brand focuses on melanin-rich skin

Ami Cole is a new line that caters to those with melanin-rich skin, meeting what founder Diarrha N’Diaye saw as… Read More »
Spas innovate food offerings

The Lodge at Woodloch destination spa in Pennsylvania and Miraval family of spas are changing the way people think about… Read More »
Mich. spa treats guests like family

Esthi Queen Healing Spa is opening in Hamtramck, Mich., with a full range of treatments and its own line of… Read More »
Hastens Sleep Spa in Portugal opening soon

The 15-room Hastens Sleep Spa will open soon in Portugal offering luxury mattresses and a staff that has been trained… Read More »
Mexico City chosen for 20th Rosewood hotel in Americas

Rosewood Hotels and Resorts plans to open its 20th hotel in the Americas in 2024. An expansion of the Antara… Read More »
Hotel REIT execs discuss transactions during earnings calls

Hotel REIT executives are forging ahead with sales and acquisitions despite a relative lack of distressed transactions. This article looks… Read More »
Hotels find it difficult to fill job openings

Hotels are finding it difficult to fill openings for housekeepers, kitchen staff and other positions, although there is disagreement about… Read More »
Casino-resort in Greece may break ground this fall

Construction on Mohegan Gaming and Entertainment’s casino-resort in Athens, Greece, may begin as soon as this fall with an opening… Read More »
$6.5B bid not enough, Crown Resorts tells Blackstone

Australia’s Crown Resorts has rejected as too low the $6.5 billion takeover offer from Blackstone Group. Other concerns, including doubts… Read More »
Hotels seek $75M cut of Chicago’s COVID aid

The Illinois hotel industry is asking the city of Chicago for a $75 million share of federal pandemic relief funds… Read More »
Calif. city airport proposes improvements

The operator of an airport in Oakland, Calif., is seeking feedback on a plan to create a new terminal and… Read More »
TSA to add 6K officers as travel demand recovers

The Transportation Security Administration plans to hire 6,000 new officers to meet expected summer travel demand. “With air travel on… Read More »
EU countries will reopen to vaccinated tourists this summer

The European Union plans to reopen its borders to fully vaccinated travelers and those from an approved list of countries… Read More »
Air Canada, Edmonton Airport partner on sustainability

Air Canada is partnering with Edmonton Airport to support development of sustainable fuel and emissions reduction technology. “This partnership with… Read More »
Airlines ask for SAF support in infrastructure bill

Airlines for America has joined other aviation groups to urge Congress to include tax credits and grants supporting sustainable aviation… Read More »
Air Canada Cargo delivers medical supplies to India

Air Canada flew a 787-9 freighter filled with oxygen concentrators, generators and other supplies to India this week to help… Read More »
Alaska Airlines ships first Copper River salmon of season

An Alaska Airlines’ aircraft adorned with a giant fish delivered 2021’s first shipment of Copper River salmon. The annual ceremonial… Read More »
JetBlue CEO highlights new London service

JetBlue is debuting transatlantic service, offering daily flights from New York’s John F. Kennedy International Airport to London’s Heathrow Airport… Read More »
Inauguration of the new Mactan Cebu International Airport taxiway

Last May 5, 2021, the new taxiway and apron of Mactan Cebu International Airport (MCIA) was inaugurated. With the new… Read More »