How to justify an advisory fee
Travel advisors need to charge an advisory fee in addition to their commissions, Steve Frankel writes. And they show their… Read More »
At the high end, hotels offer maximum distancing
From exclusive gym sessions at the Four Seasons Hotel Los Angeles at Beverly Hills to gourmet cooking at private homes… Read More »
Hospitality to LGBTQ guests makes business sense
Destinations, hotels and travel agencies that don’t welcome LGBTQ customers are losing out on billions of dollars from a burgeoning… Read More »
Americans itching to hit road, book stays, Google finds
A new Google analysis shows US demand for travel rising exponentially, with apps for hotel bookings and “travel to” searches… Read More »
Disneyland-area hotel market heats up as pandemic cools
Hotels near California’s Disneyland are attracting investors as tourism emerges from the pandemic. American Koyu Hotels’ $22 million purchase of… Read More »
McCann says “It’s Time” for MGM Resorts
McCann’s “It’s Time” campaign for MGM Resorts features two spots specifically promoting the Bellagio that are reminiscent of “Old Hollywood”… Read More »
Extended Stay America changes include new brand
Extended Stay America, fresh from its acquisition by Blackstone Group and Starwood Capital, has added an upgraded line to its… Read More »
New alliance merges top US lodging associations
The nation’s largest hospitality organizations, associations, the American Hotel & Lodging Association and the Asian American Hotel Owners Association, have… Read More »
3 ways to master the art of colleague communication
Put yourself in your team members’ shoes, ask what kind of information they need and find out what communication style… Read More »
How one transgender CEO is leveling the playing field
Bradley & Parker CEO Wynne Nowland, who came out as transgender at her organization in 2017 after working there for… Read More »
An in-depth look at America’s racial wage gap
The educational attainment gap may have narrowed in the last 40 years between Black and white Americans, but the wage… Read More »
How to help women of color climb the corporate ladder
To help women of color attain senior leadership positions, give them opportunities to head team projects, create employee resource groups… Read More »
Employers must consider age, ability in diversity efforts
Employers are paying more attention to diversity, equity and inclusion in their work cultures, but ageism and ableism need to… Read More »
Doritos pledges $5M to support Black “changemakers”
PepsiCo’s Doritos brand has created the “Solid Black” program that pledges an investment of over $5 million to support seven… Read More »
Distill Ventures aims to launch diverse drinks businesses
Diageo’s investment accelerator Distill Ventures is pouring $5 million into a program aimed at helping drinks entrepreneurs from underrepresented groups… Read More »
Restaurant brands continue diversity efforts
Restaurant companies, including McDonald’s, KFC and KFC’s parent company Yum Brands, have continued efforts to bolster diversity, equity and inclusion…. Read More »
Business travelers open to taking the train
The majority of business travelers would consider traveling by train, with 60% of people surveyed by Trainline Partner Solutions saying… Read More »
Air travel again breaks pandemic travel record
The Transportation Security Administration says it screened 2,167,380 people at checkpoints on June 27, the most since the start of… Read More »
Scholarship offered in memory of 9/11 American pilot who rallied for equality
The National Gay Pilots Association is offering a flight training scholarship in honor of one of its early members, American… Read More »
Mich. airport begins work on $7.7M operations center
Gerald R. Ford International Airport in Grand Rapids, Mich., has begun work on a new $7.7 million operations and communications… Read More »
UPS celebrates opening of $18M Iowa cargo facility
UPS hosted a ribbon cutting for its new 53,800 square-foot, $18 million cargo facility, which officially opens this month at… Read More »
Delta signs multi-year purchase agreement for SAF
Delta Air Lines and Corporate Travel Management have signed a multi-year sustainable aviation fuel agreement, bringing the airline to 300,000… Read More »
Alaska CEO: Alternative fuels key to sustainability goals
Alaska Airlines aims “to be the most fuel-efficient airline in the country” in five years, CEO Ben Minicucci told Washington… Read More »
A4A exec highlights need for government support of SAF
As the aviation industry works toward its goal of having two billion gallons of sustainable aviation fuel available for US… Read More »
Air Canada celebrates Canadian Olympic team with livery
Air Canada has unveiled a 787 Dreamliner aircraft decorated with special livery commemorating the delayed Tokyo Olympics. The aircraft will… Read More »
United’s N.Y. strategy focuses on Newark hub
United Airlines’ New York City strategy is focused across the river in New Jersey, where the airline plans to resume… Read More »