Accor enters lifestyle big leagues with Ennismore deal
Accor commands one of the world’s largest lifestyle portfolios with the closing of a transaction giving it a 66.67% share… Read More »
“Pandora Papers” expose hidden wealth of the powerful
Some 11.9 million documents, dubbed the “Pandora Papers,” have been leaked to the International Consortium of Investigative Journalists detailing the… Read More »
Companies offer earned-wage access through debit cards
Employees are gaining more financial flexibility thanks to companies offering earned-wage access via debit cards — a move that is… Read More »
Responding with “yes” keeps customer channels open
Customer service is all about finding a way to accommodate your clients’ requests. Answering your customers with a “no” ends… Read More »
Lessons on survival from independent housewares shops
Top-notch customer service, deep product knowledge, experimenting with different product categories and kicking up the e-commerce component have kept many… Read More »
Restaurant operators seek to keep outdoor dining
New York City and San Francisco have moved to permanently allow the outdoor dining areas that developed during the pandemic,… Read More »
Dermaplaning offers instant glow
Dermaplaning goes a step beyond ordinary exfoliation of the face, with an esthetician removing top layers of facial skin using… Read More »
List: Unique spa experience for international travelers
The underwater spa at Maldives’ Huvafen Fushi resort, the hot springs at Elite Springs Villas in Anxi, China, and the… Read More »
Ramya Hotels & Spa benefits from wellness travel trend
Ramya Hotels & Spa in Udaipur, India, is a popular destination with international travelers and features personalized wellness experiences that… Read More »
A4A chief economist offers aviation industry outlook at IATA meeting
John Heimlich, Airlines for America’s vice president and chief economist, presented at IATA’s general meeting, highlighting the aviation industry’s sustainable… Read More »
Delta Air Lines supports breast cancer research
Delta Air Lines will raise money on flights during the month of October and donate 20% of proceeds from all… Read More »
Air Canada to upgrade Toronto refrigeration facilities
Air Canada will invest $16 million to expand and upgrade its cold storage facilities at Toronto Pearson International Airport for… Read More »
United Airlines resumes cargo flights on passenger jets
United Airlines has resumed operating cargo-only flights with passenger aircraft after travel demand dipped due to surges in COVID-19 rates…. Read More »
Southwest mandates COVID-19 vaccination for employees
Southwest Airlines will require employees to be vaccinated against COVID-19 by Dec. 8 or receive a medical or religious exemption… Read More »
Airlines prepare for continued recovery in 2022
The International Air Transport Association reported that the global airline industry expects to lose nearly $12 billion in 2022, but… Read More »
Alaska affirms commitment to inclusivity, accessibility
Alaska Airlines is recognizing National Disability Employment Awareness Month and the 35th anniversary of the Air Carrier Access Act by… Read More »
Etihad Airways, Group CEO Tony Douglas: “never waste a good crisis”
Talking at the CAPA Live on 8-Sep-2021, Etihad Group CEO Tony Douglas spoke with CAPA’s chairman emeritus Peter Harbison…. Read More »
Logistic potencial of Lodz
Throwback to the Railfreight Summit that took place in Łódź recently The city of Lodz in Poland is destined to… Read More »
CJG secures Falcon 900B STC for InSight
Chicago Jet Group (CJG) has received FAA Supplemental Type Certificate (STC) for Universal Avionics’ (UA) InSight Flight Deck Upgrade on… Read More »
Jet2.com introduces Italian Snack Box from Carluccio’s
Leisure airline Jet2.com has partnered with Italian restaurant chain, Carluccio’s, to offer an Italian snack box on its in-flight menu…. Read More »
Transatlantic test flights prove capabilities of Plane Simple Antenna System
Satcom Direct (SD) has validated the Plane Simple Antenna System during a series of transatlantic and European test flights. During… Read More »
CAPA-Envest Global analysis report: airline environmental challenges
The airline industry, already under significant heat to reduce aircraft emissions, is now facing increasing pressure from corporate customers… Read More »
How Ryanair used S3 Object Lambda to deliver their COVID-19
On 10-Mar-2021, Ryanair launched a new Covid-19 Travel Wallet, which is available from their mobile application. Ryanair customers can… Read More »
WestJet CEO Ed Sims: “it’s a roller coaster”
Talking at the CAPA Live on 8-Sep-2021, WestJet President & CEO Ed Sims spoke with CAPA’s chairman emeritus Peter… Read More »
Piece of Times Square Hotel land debt put up for sale
A $150 million loan on heavily indebted land beneath the Times Square Edition luxury hotel-retail complex is on the sale… Read More »
Hyatt exec on pandemic changes that will continue
Hyatt Hotels reacted quickly after the onset of the pandemic, talking with loyalty program members and developing technology-driven initiatives to… Read More »