10 ways to thank customers for their business
Showing gratitude to clients differentiates a business and fosters loyalty, writes Samson Haileyesus. Ten tactics Haileyesus recommends to build customer… Read More »
Skin care products tap into benefits of fermentation
Drunk Elephant, Glossier and Sunday Riley are among skin care brands that have embraced fermented ingredients. “Fermented ingredients like sake… Read More »
Apps that can support your holiday customer service
A variety of apps can aid small-business operations this holiday season. Zendesk, which can offer email support for customers placing… Read More »
Serenbe opens wellness retreat in Ga.
Serenbe’s Portal Retreat and spa in Georgia features a yoga studio and products by Osea, Naturopathica, HydraFacial and Laurel Skin…. Read More »
Founder of American Girl opens N.Y. spa
The recently opened Spa at the Inns of Aurora in New York’s Finger Lakes region was created by Pleasant Rowland,… Read More »
Christmas could revive Bethlehem’s tourism
Bethlehem is hopeful that this Christmas will be brighter for tourism than last. Fewer restrictions are in place and foreign… Read More »
Scotland hotel invests in spa as travel returns
The Loch Fyne Hotel & Spa at Inveraray, Scotland, is building the new Shore Spa as part of broader overall… Read More »
Replacing NYC Grand Hyatt means transit, culture boost
The New York City Council’s zoning committee is expected to clear an 83-story building that would replace the Grand Hyatt… Read More »
Sky is limit for Dubai hotel’s 50th-floor infinity pool
Guests at the Palm Tower in Dubai can take in the cityscape in refreshing splendor by plunging into the world’s… Read More »
What will the holidays mean for NYC’s hotels?
New York City hotels might not get as much of a boost during the holiday season as operators would like,… Read More »
Accor’s Emblems Collection slated for 2022 China debut
Accor has introduced a line of boutique hotels and luxury resorts called the Emblems Collection, with the first location scheduled… Read More »
Proposed NYC hotel development restrictions near approval
A New York City Council committee has sent the full Council its approval of a controversial proposal to require special… Read More »
Delta honors outstanding employees at gala
Delta Air Lines honored 200 outstanding employees as they were inducted into the prestigious Chairman’s Club at its 25th annual… Read More »
Southwest flies “Kidd’s Kids” to Fla. for 15 years
Southwest Airlines celebrated 15 years of partnership with Kidd’s Kids this year as it flew seriously ill children and their… Read More »
UPS Foundation helps Atlanta Hawks feed families
At a pop-up grocery giveaway event in metro Atlanta, the UPS Foundation joined the Atlanta Hawks basketball team and local… Read More »
Southwest pledges $10M for Yale sustainability research
Southwest Airlines will invest $10 million in Yale University’s Center for Natural Carbon Capture to support research and educational efforts… Read More »
Delta plans codesharing partnership with Italy’s ITA
Delta Air Lines and ITA have filed for governmental permission to establish a codesharing partnership for Delta’s domestic flights and… Read More »
Inside United’s Houston high-tech upgrades
A Houston television station offered a behind-the-scenes look at the high-tech upgrades United Airlines is making at the city’s Bush… Read More »
FAA thanks employees whose work offers the gift of travel
In a video announcement shared on Twitter, the Federal Aviation Administration thanked TSA officers, airline workers, aircraft technicians, air traffic… Read More »
Behind the scenes with Delta in Atlanta
CBS News offered a behind-the-scenes look at the busy holiday season operation at Delta Air Lines’ Atlanta hub. “It may… Read More »
Hawaii to Lift Many Coronavirus-Related Restrictions
Hawaiian Governor David Ige announced on Tuesday the state would lift many of its coronavirus-related restrictions on December 1. Governor… Read More »
Africa and Middle East Travel Show Signs of Recovery
Signs of a recovery in the travel industries of Africa and the Middle East are becoming clearer to see, according… Read More »