The importance of client retention

Travel advisors need a strong client retention plan in place because existing clients provide stability during tough financial times, Richard… Read More »
Report: Consumer view of health, wellness is evolving

Consumers’ views and priorities about health and wellness have changed over the last two years, with many consumers giving more… Read More »
Holiday staff parties don’t have to cost a lot

Startups with limited cash for parties can still celebrate the holidays with their employees without busting their budgets, writes Jay… Read More »
Southern Living’s recommended spa retreats

Georgia’s Spa at Sea Island, Spa Montage at Montage Palmetto Bluff in South Carolina and Tennessee’s Wellhouse at Blackberry Farm… Read More »
County allots $1.7M for hotel buy for homeless

Officials in Douglas County, Neb., have granted an Omaha nonprofit $1.5 million in pandemic relief funds toward the planned purchase… Read More »
Sandals’ new chairman shares his vision for expansion

The new executive chairman of Sandals Resorts International, Adam Stewart, says he plans to double the size of the company… Read More »
Trivago blames coronavirus for global bookings plunge

Global hotel reservation cancellations have soared 35% since November, online hotel search platform Trivago says, citing Omicron variant worries and… Read More »
Japan central bank weighs persistent small hotel pinch

Small hotels and restaurants in Japan remain in financing straits linked to the pandemic, though their plight has eased, a… Read More »
Grand plan for resort hotel in St. Barts draws protests

A $170 million, 16-bulding upscale hotel project in an exclusive section of St. Barts island has met opposition over its… Read More »
Niagara Falls hotel project called first in COVID-19 era

Ground was broken Tuesday for a hotel in downtown Niagara Falls that is touted as the first to be built… Read More »
Plan to sell Trump International’s D.C. lease is official

The Trump Organization has formally notified the federal agency that owns its flagship hotel in Washington, D.C., of its proposal… Read More »
Las Vegas airport renamed in honor of Harry Reid

The Las Vegas airport was officially renamed Harry Reid International Airport on Dec. 14. Reid served the state as a… Read More »
Historic airline lounge closes at NYC airport

American Airlines has closed its first-ever airline lounge at New York City’s LaGuardia Airport. The original location opened in 1939… Read More »
JetBlue, inflight crewmembers agree on new contract

JetBlue and the union representing its inflight crewmembers have agreed on a five-year contract. “I appreciate the hard work and… Read More »
American Airlines announces leadership changes

American Airlines announced the leadership team that will report to Robert Isom, who will become CEO on March 31, 2022,… Read More »
Delta Air Lines appoints chief sustainability officer

Delta Air Lines CEO Ed Bastian announced that the airline will welcome Pamela Fletcher as senior vice president and chief… Read More »
Delta aims to offer corporate planners more options

Delta Air Lines renegotiated its relationships with several travel marketing platforms in order to offer corporate travel planners more choices… Read More »
Southwest ramp agent volunteers to bring holiday joy

Ramp agent Bill Baracani exemplifies the giving spirit of Southwest Airlines crew members, having supported the Salvation Army’s holiday initiative… Read More »
United, Virgin Australia unveil codeshare agreement

United Airlines has formed a codesharing partnership with Virgin Australia, offering passengers connecting flights within Australia and US-bound travelers access… Read More »
US airlines forecast strong holiday travel demand

US airlines are prepared to welcome millions of travelers this holiday season. United Airlines projects it will carry an average… Read More »
American Airlines sets aggressive 2022 hiring goals

American Airlines plans to hire 18,000 people in 2022, CEO Doug Parker said. “[I]nstead of building back from collapse, we’re… Read More »
Wellington Airport to welcome first electric flight sets world record for the longest flight over water by a pure electric plane

Wellington Airport is welcoming the future of sustainable air travel as the first electric plane to fly into the capital… Read More »